I am a certified ServiceNow developer (CSA) with expertise in building and enhancing ServiceNow applications. My experience includes working on the ServiceNow portal, where I have developed custom solutions to improve user interaction. I have a strong background in using Flow Designer to automate workflows and Performance Analytics to create dashboards that provide actionable insights. Additionally, I have created catalog items and reports, leveraging database views to ensure accurate and comprehensive data representation. My role focuses on optimizing ServiceNow's capabilities to meet business needs through innovative solutions and efficient service delivery.