Rohit Bhugra Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

- Developing test cycles for testers - Securing the best testers for the product under test - Advising & supporting TTLs during the triaging process- Designing Special Requirement Surveys to find testers that are a good fit for the product being tested- Monitoring Test Cycle operations and, if necessary, escalate any problems to TSMs.- Assisting testers.

Noida, Uttar Pradesh, India

- Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.- Created accurate and efficient test scripts to manage automated testing of certain products and features.- Successfully tested and validated payment terminals, ensuring adherence to industry standards.- Mentored and lead the team size.

Noida Area, India

Noida

Gurgaon, India

- Created test cases for new product development & maintained test plans scenarios and product data- Managed test results and performed reviewing of test plan content- Actively participated in all QA and testing activities during PROD SDLC- Prepared Test Reports and submitted the bug findings to the JIRA defect tracking system- Escalated issues according.

Noida

- To assign & monitor of Incidents and Service Requests.- Route problems to internal 2nd and 3rd level IT support staff.- Handled Team size of 10 members.- Ensured the Incidents are meeting the Response time SLA and focuses on meeting the Resolution time SLA.- Handled end to end Change Management, Incident Management Process and critical incidents as an.

Post Graduate Diploma, Logistics, Materials, And Supply Chain Management

Post Graduate Diploma, Information Technology Project Management

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Activities and Societies: Dance , Guitar , Fest , Quiz , Robot Workshop , Entrepreneurship Workshop etc