Team Lead Customer Operations
Current
Jul 2024 - Present
AeroLeads people directory · profile
Rohith Murali Email & Phone Number
Team Lead- Customer Operations | WhatsApp Business API | AI Powered Chatbots | SMS API | Bulk Messages
at
Direct7 Networks
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Team Lead- Customer Operations | WhatsApp Business API | AI Powered Chatbots | SMS API | Bulk Messages
Location
Kochi, Kerala, India
Company size
Who is Rohith Murali? Overview
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Quick answer
Rohith Murali is listed as Team Lead- Customer Operations | WhatsApp Business API | AI Powered Chatbots | SMS API | Bulk Messages at Direct7 Networks, a company with 7 employees, based in Kochi, Kerala, India. AeroLeads shows a matched LinkedIn profile for Rohith Murali.
Rohith Murali previously worked as Team Lead Customer Operations at Direct7 Networks and Executive Customer Operations at Direct7 Networks. Rohith Murali holds Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 6.65 from Jawaharlal College Of Engineering And Technology (Jcet), Ottapalam.
Company email context
Email format at Direct7 Networks
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Direct7 Networks
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Profile bio
About Rohith Murali
Rohith Murali is a Team Lead- Customer Operations | WhatsApp Business API | AI Powered Chatbots | SMS API | Bulk Messages at Direct7 Networks. They is proficient in English, Malayalam, Tamil and Hindi.
Current workplace
Rohith Murali's current company
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Direct7 Networks
4 roles
Rohith Murali work experience
A career timeline built from the work history available for this profile.
Executive Customer Operations
Jul 2023 - Aug 2024
Executive Customer Operations
- Working with Enterprise and Aggregator customers to understand requirements and provide exceptional service by creating and configuring new accounts related to WhatsApp, Voice, SMS, Email, RCS and FTP in SQL DB.
- Delivered flawless service in configuring of senderIDs both national and internationally, sms and email templates in plain and HTML format, Blacklisting/Whitelisting of IP, MO and MT URL configuration, Call-back URLs.
- Delivered flawless service in configuring of senderIDs both national and internationally, sms and email templates in plain and HTML format, Blacklisting/Whitelisting of IP, MO and MT URL configuration, Call-back URLs.
- Successfully handled the task of developing/managing different application Modules and database in addition to appropriate SQL queries; generate reports using appropriate tools according to requirements and requests.
- Provided training to new joiners and lead from front in managing quality assurance program including on site evaluations, internal audits, customer escalations and customer surveys. Show less
Aug 2019 - May 2023
Assistant Engineer (On Contract)
Mar 2017 - Jul 2019
Team & coworkers
Colleagues at Direct7 Networks
Other employees you can reach at d7networks.com. View company contacts for 7 employees →
AV
Arya Vasudevan
Colleague at Direct7 Networks
Ras al-Khaimah, United Arab Emirates, United Arab Emirates
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RK
Razik Keloth رازق كلوت
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
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IP
Ilyas Paramban
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
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SM
Sreemol M
Colleague at Direct7 Networks
Haripad, Kerala, India, India
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VP
Vishnu P
Colleague at Direct7 Networks
Kerala, India, India
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HA
Hristo Apostolov
Colleague at Direct7 Networks
Plovdiv, Plovdiv, Bulgaria, Bulgaria
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JE
Jijin Emanuel John
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
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DN
Direct7 Networks
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
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MK
Midhun K
Colleague at Direct7 Networks
India, India
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MJ
Mathew Jacob
Colleague at Direct7 Networks
Ernakulam, Kerala, India, India
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Arya Vasudevan
Colleague at Direct7 Networks
Ras al-Khaimah, United Arab Emirates, United Arab Emirates
View →
RK
Razik Keloth رازق كلوت
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
View →
IP
Ilyas Paramban
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
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SM
Sreemol M
Colleague at Direct7 Networks
Haripad, Kerala, India, India
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VP
Vishnu P
Colleague at Direct7 Networks
Kerala, India, India
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HA
Hristo Apostolov
Colleague at Direct7 Networks
Plovdiv, Plovdiv, Bulgaria, Bulgaria
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JE
Jijin Emanuel John
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
View →
DN
Direct7 Networks
Colleague at Direct7 Networks
Dubai, United Arab Emirates, United Arab Emirates
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MK
Midhun K
Colleague at Direct7 Networks
India, India
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MJ
Mathew Jacob
Colleague at Direct7 Networks
Ernakulam, Kerala, India, India
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4 education records
Rohith Murali education
Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 6.65
Plus Two, Computer Science
K H S S Thottara
Bachelor'S Degree, Electrical And Electronics Engineering
University Of Calicut
Bachelor Of Technology - Btech, Electrical And Electronics Engineering
University Of Calicut
FAQ
Frequently asked questions about Rohith Murali
Quick answers generated from the profile data available on this page.
What company does Rohith Murali work for?
Rohith Murali works for Direct7 Networks.
What is Rohith Murali's role at Direct7 Networks?
Rohith Murali is listed as Team Lead- Customer Operations | WhatsApp Business API | AI Powered Chatbots | SMS API | Bulk Messages at Direct7 Networks.
Where is Rohith Murali based?
Rohith Murali is based in Kochi, Kerala, India while working with Direct7 Networks.
What companies has Rohith Murali worked for?
Rohith Murali has worked for Direct7 Networks, Tanla Platforms Limited, and Kerala State Electricity Board (Kseb).
Who are Rohith Murali's colleagues at Direct7 Networks?
Rohith Murali's colleagues at Direct7 Networks include Arya Vasudevan, Razik Keloth رازق كلوت, Ilyas Paramban, Sreemol M, and Vishnu P.
How can I contact Rohith Murali?
You can use AeroLeads to view verified contact signals for Rohith Murali at Direct7 Networks, including work email, phone, and LinkedIn data when available.
What schools did Rohith Murali attend?
Rohith Murali holds Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 6.65 from Jawaharlal College Of Engineering And Technology (Jcet), Ottapalam.
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