Sumesh Tomas Kurian Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

D7 is proving business communication services to the oragnizations through the channels like SMS, WhatsApp and Email. D7 has global coverage to terminate the SMS service with tailored solutions and competitive price.Some of my duties are :* Manage day-to-day operations* Handling Technical department* New Business opportunities and integration.* Customer focused assistance for implementing the service

Deployment of new builds and patches in the production systems.Having deployment experience in WINDOWS and LINUX.Performing UAT(User Authentication Testing) for the new builds before deployment and suggest Product Development team for any improvement from Production perspective.Documentation of Deployment procedures.Explain the System new features to stake holders and clarify their doubts on this.Knowledge transfer to Operation team members about the new features and the structure of the system.Good knowledge on VMWare servers and VMWare tools like VMWare Client and Converter.Experienced in Datacenter monitoring and maintenance.Troubleshooting the system behavior deeply and suggest Product team for further improvements.In an urgent case shifted to QA team for 3 months.Helped QA team on Regression testing, performance testing ,etc.Good relationship with Development & QA team.Participating the new project discussion meeting and explore the inputs to Product team.Having experience as a Monitoring Team LeadMonitoring the SMS Traffic in HTTP and SMPP protocol.Providing SQL SERVER Database Administrative support.Responsible for logical and physical database design, implementation and maintenance on WINDOWS.Created SQL SERVER JOBS to automate the operations Eg: Prefix routing.Created SQL SERVER email ALERTS to monitor the problems in SMS traffic and database performance.Developed MS-Excel Macros for different Applications.Provided on-call production support to stake holders to explain the System Behaviour and new fetaures.Experience with Database Backup and Recovery.Installation and Configuration of SQL Server.Experience with Database Migration.Created HTML and Excel Gateway to send SMS to an HTTP Platform.

Diploma, Computer Engineering

NTTF NTTF 2009 July AGGREGATE (6 Semester )

Plus Two