Responsible to bring in new business/customers to the Byju's brand.Perform cold calls to generate warm and qualified leads.Set appointments with clients and perform demos either virtually or physically.Track leads and demos/meetings done to lead into closing and sales.Handle all queries and doubts by the client to close the sale.Perform email marketing to clients within company database.Provide after sales support for local market (Malaysia)Attend and conduct live presentations during education & school fairs with marketing team.Handle sales from end to end.

Handle inbound calls for consumer credit cards (US market).Provide excellent customer service.Provide information, service and resolution according to SOP & PDPA accurately.Handle calls according to KPI like Call Handling Time, CSAT, Number of calls per day and surveys.

Handle logistics of lalamove users as delivery partner. Pick up and deliver to desired location and update accordingly to sender/receiver and the delivery app. Responsible to safely deliver goods without damage while transit.

Perform outbound calls to clients on foodpanda platform to offer marketing tools that can boost their business visibility on the foodpanda app.Bring in revenue according to sales target on a monthly basis.Handle calls and targets based on KPI given.Provide resolution or escalate cases to other department based on issues faced.