Rolanda Jackson Email and Phone Number
Rolanda Jackson work email
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Rolanda Jackson personal email
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Professional specializing in Computer Security Management and database development. Knowledge of UNIX and Microsoft Windows operating systems.Possesses a passion for technology with strong technical, analytical, communication and organization skills.My focus encompasses multiple areas of disciplines such as: the analysis, the design of systems, computer networking, information security, database management as well as making keen decision in support systems. I enjoy the challenge of practical and theoretical problems where I can collect and analyze the information in a business function area that includes business productivity tools and applications programming.Motivated, personable Information Technology (IT) professional with a successful employment record. Outstanding ability to establish priorities, multi-task, and meet strict deadlines. Team player with strong organizational, research, and management skills and abilities. Gifted communicator with dynamic interpersonal, oral and written communication skills. Proven proficiency in developing innovative solutions to problems and achieving results. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. ITIL (IT Infrastructure Library) v3 Foundation Certified, Security+ Certified, March 2017, AWS Diploma, completed my course in CISSP, and studying for Network+. Remedy ticket system software experience as well as Active Directory windows 10 that authenticates and authorizes all users and computers in a Windows domain type network—assigning and enforcing security policies for all computers and installing or updating software.
Each1Teach1 Tech
View- Website:
- agile1tech.com
- Employees:
- 10
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Soc Analyst Level 1 Remote Second ShiftEach1Teach1 TechSterling, Va, Us -
Capture And Business DevelopmentAgile1Tech Corporation May 2022 - PresentFairfax County, Virginia, United StatesWorking with Federal agency to develop a relationship for Agile1Tech.Develop a growth strategy focused both on financial gain and customer satisfaction. -
Cybersecurity Support Tech Apprentice ProgramEach1Teach1 Tech Jan 2021 - PresentOn the job Training- Cybersecurity Support Tech Apprentice program, Company education.Technical Support: Provide technical assistance and support to users within the organization, troubleshoot cybersecurity-related issues, and offer solutions to problems encountered by end-users or colleagues. Incident Response: Assist in incident response activities, including identifying, analyzing, and mitigating cybersecurity incidents, and providing support in the investigation and resolution of security breaches or vulnerabilities. Security Operations: Monitor and maintain the organization's security systems and tools, such as firewalls, intrusion detection systems, and antivirus software, ensuring their proper functioning and proactively identifying potential security risks or anomalies. User Education and Training: Help educate end-users about cybersecurity best practices, provide training on security awareness, and assist in developing materials or resources to promote cybersecurity knowledge and adherence to policies within the organization. Documentation and Reporting: Maintain accurate records and documentation of security incidents, investigations, and solutions implemented. Prepare reports and provide updates to management or relevant stakeholders regarding cybersecurity incidents, trends, and the overall security posture of the organization.
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Technical Supportive Representative 3Phacil, Llc Mar 2019 - PresentUnited States▪ Collaborate with and provide technical support to all onsite and remote employees, as well as providing external customer support to area web base establishments.▪ Organized-possess strong multi-tasking and prioritizing skills; ability to work independently; high emotional intelligence; ability to quickly establish rapport with clients, employers & staff.▪ Supporting AV Systems, including familiarity with foundation technologies, networking, server, operating systems and terminology. ▪ Provide documents, tacks, and monitors the problem to ensure a timely resolution.▪ Coordinate and perform on-site assessments of existing A/V systems to verify configurations, support documentation, available resources, and environment constraints.▪ Provide daily maintenance of computer equipment in conference rooms and offices including removal of any computers, laptops, printers or monitors and follow up steps.▪ Ability to pack and ship returns to vendors and computer equipment to branch offices, tracking each item.▪ Provide excellent customer service along with detail communication skills at all times.
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Customer Service Representative/ Trained New Hire CashiersTarget Mar 2007 - Mar 2019Sterling▪ Provide an exceptional shopping experience that promotes sales transactions and customer satisfaction.▪ Train all new hires on cash register and ensure safety of Target floor by following safety procedures▪ Handle customer’s questions and complaints in a friendly and positive manner.▪ Responsible for all payment transactions and reconcile balance account.▪ Ensure cleanliness at all times and ensure that products are well stocked.▪ Ensure attractive display and stocking of items are in their respective categories.▪ Offer counsel to customers on products when asked and help customers locate requested items when asked.▪ Report suspicious activities around Target to the proper authorities.▪ Adhere strictly to regulations and guidelines at Target for the safety of staff and customers.▪ Attend to documents and payment discrepancies -
Senior Care ProviderFairfax County Government 2006 - 2007Fairfax Virginia
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Administrative AssistantCaliper 2005 - 2006Fairfax Va -
Customer Care ProfessionalStaples 2002 - 2005Manassas
Rolanda Jackson Skills
Rolanda Jackson Education Details
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3.09 -
Information Systems Concentration In Database Developer
Frequently Asked Questions about Rolanda Jackson
What company does Rolanda Jackson work for?
Rolanda Jackson works for Each1teach1 Tech
What is Rolanda Jackson's role at the current company?
Rolanda Jackson's current role is SOC ANALYST LEVEL 1 Remote second shift.
What is Rolanda Jackson's email address?
Rolanda Jackson's email address is ro****@****get.com
What schools did Rolanda Jackson attend?
Rolanda Jackson attended Strayer University, Strayer University.
What skills is Rolanda Jackson known for?
Rolanda Jackson has skills like Powerpoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Analysis, Event Planning, Management, Microsoft Office, Public Speaking, Training.
Who are Rolanda Jackson's colleagues?
Rolanda Jackson's colleagues are Vienna P, Fariha Prapti, Akter Hossain Bhuiyan, Fahim Patwary, Md Shadikul Bari, Daphne Nesseltree, Mohammad Danish.
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Rolanda Jackson
Detroit Metropolitan Area1ihacares.com -
1maryland.gov
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1go.shoreline.edu
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