Rolanda Jackson

Rolanda Jackson Email and Phone Number

SOC ANALYST LEVEL 1 Remote second shift @ Each1Teach1 Tech
Sterling, VA, US
Rolanda Jackson's Location
Sterling, Virginia, United States, United States
Rolanda Jackson's Contact Details

Rolanda Jackson work email

Rolanda Jackson personal email

About Rolanda Jackson

Professional specializing in Computer Security Management and database development. Knowledge of UNIX and Microsoft Windows operating systems.Possesses a passion for technology with strong technical, analytical, communication and organization skills.My focus encompasses multiple areas of disciplines such as: the analysis, the design of systems, computer networking, information security, database management as well as making keen decision in support systems. I enjoy the challenge of practical and theoretical problems where I can collect and analyze the information in a business function area that includes business productivity tools and applications programming.Motivated, personable Information Technology (IT) professional with a successful employment record. Outstanding ability to establish priorities, multi-task, and meet strict deadlines. Team player with strong organizational, research, and management skills and abilities. Gifted communicator with dynamic interpersonal, oral and written communication skills. Proven proficiency in developing innovative solutions to problems and achieving results. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. ITIL (IT Infrastructure Library) v3 Foundation Certified, Security+ Certified, March 2017, AWS Diploma, completed my course in CISSP, and studying for Network+. Remedy ticket system software experience as well as Active Directory windows 10 that authenticates and authorizes all users and computers in a Windows domain type network—assigning and enforcing security policies for all computers and installing or updating software.

Rolanda Jackson's Current Company Details
Each1Teach1 Tech

Each1Teach1 Tech

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SOC ANALYST LEVEL 1 Remote second shift
Sterling, VA, US
Website:
agile1tech.com
Employees:
10
Rolanda Jackson Work Experience Details
  • Each1Teach1 Tech
    Soc Analyst Level 1 Remote Second Shift
    Each1Teach1 Tech
    Sterling, Va, Us
  • Agile1Tech Corporation
    Capture And Business Development
    Agile1Tech Corporation May 2022 - Present
    Fairfax County, Virginia, United States
    Working with Federal agency to develop a relationship for Agile1Tech.Develop a growth strategy focused both on financial gain and customer satisfaction.
  • Each1Teach1 Tech
    Cybersecurity Support Tech Apprentice Program
    Each1Teach1 Tech Jan 2021 - Present
    On the job Training- Cybersecurity Support Tech Apprentice program, Company education.Technical Support: Provide technical assistance and support to users within the organization, troubleshoot cybersecurity-related issues, and offer solutions to problems encountered by end-users or colleagues. Incident Response: Assist in incident response activities, including identifying, analyzing, and mitigating cybersecurity incidents, and providing support in the investigation and resolution of security breaches or vulnerabilities. Security Operations: Monitor and maintain the organization's security systems and tools, such as firewalls, intrusion detection systems, and antivirus software, ensuring their proper functioning and proactively identifying potential security risks or anomalies. User Education and Training: Help educate end-users about cybersecurity best practices, provide training on security awareness, and assist in developing materials or resources to promote cybersecurity knowledge and adherence to policies within the organization. Documentation and Reporting: Maintain accurate records and documentation of security incidents, investigations, and solutions implemented. Prepare reports and provide updates to management or relevant stakeholders regarding cybersecurity incidents, trends, and the overall security posture of the organization.
  • Phacil, Llc
    Technical Supportive Representative 3
    Phacil, Llc Mar 2019 - Present
    United States
    ▪ Collaborate with and provide technical support to all onsite and remote employees, as well as providing external customer support to area web base establishments.▪ Organized-possess strong multi-tasking and prioritizing skills; ability to work independently; high emotional intelligence; ability to quickly establish rapport with clients, employers & staff.▪ Supporting AV Systems, including familiarity with foundation technologies, networking, server, operating systems and terminology. ▪ Provide documents, tacks, and monitors the problem to ensure a timely resolution.▪ Coordinate and perform on-site assessments of existing A/V systems to verify configurations, support documentation, available resources, and environment constraints.▪ Provide daily maintenance of computer equipment in conference rooms and offices including removal of any computers, laptops, printers or monitors and follow up steps.▪ Ability to pack and ship returns to vendors and computer equipment to branch offices, tracking each item.▪ Provide excellent customer service along with detail communication skills at all times.
  • Target
    Customer Service Representative/ Trained New Hire Cashiers
    Target Mar 2007 - Mar 2019
    Sterling
    ▪ Provide an exceptional shopping experience that promotes sales transactions and customer satisfaction.▪ Train all new hires on cash register and ensure safety of Target floor by following safety procedures▪ Handle customer’s questions and complaints in a friendly and positive manner.▪ Responsible for all payment transactions and reconcile balance account.▪ Ensure cleanliness at all times and ensure that products are well stocked.▪ Ensure attractive display and stocking of items are in their respective categories.▪ Offer counsel to customers on products when asked and help customers locate requested items when asked.▪ Report suspicious activities around Target to the proper authorities.▪ Adhere strictly to regulations and guidelines at Target for the safety of staff and customers.▪ Attend to documents and payment discrepancies
  • Fairfax County Government
    Senior Care Provider
    Fairfax County Government 2006 - 2007
    Fairfax Virginia
  • Caliper
    Administrative Assistant
    Caliper 2005 - 2006
    Fairfax Va
  • Staples
    Customer Care Professional
    Staples 2002 - 2005
    Manassas

Rolanda Jackson Skills

Powerpoint Customer Service Research Teamwork Photoshop Social Media Analysis Event Planning Management Microsoft Office Public Speaking Training Communication Leadership Microsoft Excel Program Management Sales Windows

Rolanda Jackson Education Details

Frequently Asked Questions about Rolanda Jackson

What company does Rolanda Jackson work for?

Rolanda Jackson works for Each1teach1 Tech

What is Rolanda Jackson's role at the current company?

Rolanda Jackson's current role is SOC ANALYST LEVEL 1 Remote second shift.

What is Rolanda Jackson's email address?

Rolanda Jackson's email address is ro****@****get.com

What schools did Rolanda Jackson attend?

Rolanda Jackson attended Strayer University, Strayer University.

What skills is Rolanda Jackson known for?

Rolanda Jackson has skills like Powerpoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Analysis, Event Planning, Management, Microsoft Office, Public Speaking, Training.

Who are Rolanda Jackson's colleagues?

Rolanda Jackson's colleagues are Vienna P, Fariha Prapti, Akter Hossain Bhuiyan, Fahim Patwary, Md Shadikul Bari, Daphne Nesseltree, Mohammad Danish.

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