Roman Gutierrez

Roman Gutierrez Email and Phone Number

IT Customer Support Specialist II @ Pierce Transit
lakewood, washington, united states
Roman Gutierrez's Location
Tacoma, Washington, United States, United States
Roman Gutierrez's Contact Details

Roman Gutierrez work email

Roman Gutierrez personal email

About Roman Gutierrez

Roman Gutierrez is a IT Customer Support Specialist II at Pierce Transit. He possess expertise in servers, technical support, windows server, disaster recovery, system administration and 11 more skills.

Roman Gutierrez's Current Company Details
Pierce Transit

Pierce Transit

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IT Customer Support Specialist II
lakewood, washington, united states
Website:
piercetransit.org
Employees:
378
Roman Gutierrez Work Experience Details
  • Pierce Transit
    It Customer Support Specialist Ii
    Pierce Transit Jun 2017 - Present
    Lakewood, Wa
    View
  • Tacoma Public Utilities
    Senior It Analyst / Operations Lead
    Tacoma Public Utilities Aug 1998 - Dec 2016
    Tacoma, Washington
    Responsible for daily operation of the Tacoma Public Utilities IT systems which include approximately 70 servers and 1200 users.Duties include Server 2012 and 2008 setup and configure. Spiceworks administrator for support ticketing and inventory management. QMatic kiosk lead for ticketing system. SolarWinds setup and configure for monitoring and alerts on 70+ servers. Numerous enterprise wide servers and desktop application support.Experienced in advanced trouble-shooting software and hardware issues as well as removal of virus and malware from desktops and servers.Additional experience with PayBox Kiosks for bill payment and QMatic lobby system for customer queuing trend analytics.Business systems desktop support and computer repair experience over the last 24 years. A+ Certified - ITIL Certified - CIP Certified Recently retired after almost 19 years.
    View
  • Intel
    Senior Desktop Support Technician
    Intel Jun 1995 - Aug 1998
    Du Pont, Wa
    Responsible for desktop support in a team of 4 technicians. Trouble-shooting end user issues in hardware and software. Always a top performer for tickets closed and customer survey ratings.
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  • Capetronics Inc
    Electromechanical Support Services
    Capetronics Inc 1992 - 1994
    Freemont California
    View
  • Ee Group Homes
    Youth Counselor
    Ee Group Homes 1991 - 1992
    5369 Camden Ave Ste 280, San Jose, Ca 95124
    Live in counselor for youth 12-17 years old. Involved in all aspects of the daily life of 4-6 teens. Cooking, cleaning, chores, education and counseling.
  • G.I. Trucking
    Dock Lead
    G.I. Trucking Jul 1987 - Dec 1990
    Distribute job assignments and route freight.
  • Unipro Performance Nutrition
    Warehouse / Shipping Manager
    Unipro Performance Nutrition 1985 - 1987

Roman Gutierrez Skills

Servers Technical Support Windows Server Disaster Recovery System Administration Operating Systems Microsoft Exchange Active Directory Desktop Administration Desktop Deployment Desktop Application Support Sharepoint Virtualization Integration Visio Remote Desktop

Roman Gutierrez Education Details

  • Ct Academy
    Ct Academy
    Computer And Information Sciences And Support Services

Frequently Asked Questions about Roman Gutierrez

What company does Roman Gutierrez work for?

Roman Gutierrez works for Pierce Transit

What is Roman Gutierrez's role at the current company?

Roman Gutierrez's current role is IT Customer Support Specialist II.

What is Roman Gutierrez's email address?

Roman Gutierrez's email address is ro****@****hoo.com

What is Roman Gutierrez's direct phone number?

Roman Gutierrez's direct phone number is +125350*****

What schools did Roman Gutierrez attend?

Roman Gutierrez attended Ct Academy.

What skills is Roman Gutierrez known for?

Roman Gutierrez has skills like Servers, Technical Support, Windows Server, Disaster Recovery, System Administration, Operating Systems, Microsoft Exchange, Active Directory, Desktop Administration, Desktop Deployment, Desktop Application Support, Sharepoint.

Who are Roman Gutierrez's colleagues?

Roman Gutierrez's colleagues are Catherine Jones, Tom Mazzei, Cindy Rogers Nelson, Sarah Hultquist, Wilma Seignious, Zachary Sims, Eddie Rivera.

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