Support in Governance and project management for the multi-year "UCF Digital Factoring program"

Design and implementation of a Gamification Contest for several Bank clients in order to boost final customer's use o payment cards

Service Management & PM Senior Consultant for Acquiring Dept. of Axepta - BNL• Responsible for monitoring and managing Acquiring and e-commerce services• Responsible for managing interfaces with external providers and internal stakeholders

IT Service Management & PM Senior Consultant for IT Dept. of BNL - BNPParibas• Responsible for managing IT service provider rationalization and redesign of E2E IT services • Support Sourcing dept. in the implementation and monitoring of SLA & KPI of IT Services

Project Manager for E-Bank dept. Iccrea Banca S.p.A.• Help the E-bank to understand the changing landscape of the payments industry in order to launch new products into new markets and to develop successful partnerships • Performing benchmark analysis on innovative services/products offered within the global market. Setting pricing models, go-to-market strategies and new product features• Implementation of Direct Acquiring processes for International credit circuit ( VISA,MC, UPI, JCB)• Implementation of new services for ATM• Definition and monitoring of project’s business cases and budgetsDigital Transformation Consultant for IT Dept. of BNL - BNPParibas• Responsible for design and implement a Digital Transformation methodology to enable the IT Dept to design and deliver new Digital service to BNL employee

Responsible for development and implementation of IT systems and services.o Design and implementation of ITIL (Information Technology Infrastructure Library) compliant processes and procedures aimed at managing IT serviceso ITSM (OTRS) software installation, configuration and ongoing managemento Interfacing of ITSM (OTRS) software with client’s IT systemso Training of Client’s staff to ensure correct and optimal implementation of processes and procedures and ongoing technical support

Responsible for coaching PMO Team and upskilling its capabilities.o Development of Team’s Project Management knowledge in relation to Scope, Time, Cost, Risk areas o Implementation of costum-designed MS Project Server platform to support the creation of a centralised PMOo Analysis of Client’s Project Management processes with particular emphasis on design, implementation, software management and integration with other enterprise IT systems.o Consulting and support on defining IT Service Management processes and procedures in order to obtain ISO/IEC 20000 certification (succesfully obtained Nov 2013).

Responsible for assisting with management, planning and controlling of "Final design of Highway "Pedemontana Lombarda" project.o Planning, monitoring, control and updating of baseline, using Oracle Primavera P6o Analysis of opportunities for improving performance and reallocation of resourceso Analysis of actions necessary to meet agreed project budgets and delivery timeso Analysis of project issues and risks and definition of effective prevention measures in collaboration with main stakeholders .

Responsible for assisting with management, planning and controlling of project converting former conservatory Torlonia in 5 Star Luxury ‘Villa Agrippina’ Hotel in Rome using MS Project.

o ERP system custom-design to clients’ specifications with subsequent development, implementation and set-up.o Database and Data Warehouse Management using SQL Servero Development of Crystal Report based reporting and analysis for clients’ internal datao BPM (Business Process Management) – Analysis of clients’ enterprise processes and procedures and development of models for their managemento BPR (Business Process Reengineering) with a focus on re-thinking, improving and optimising clients’ processes and procedures.