It Servicedesk Analyst
Current
Jan 2023 - Present
AeroLeads people directory · profile
Laura Romano Durán Email & Phone Number
IT ServiceDesk Analyst
at
Stega Networks
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
IT ServiceDesk Analyst
Location
Ottawa, Ontario, Canada
Company size
Who is Laura Romano Durán? Overview
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Quick answer
Laura Romano Durán is listed as IT ServiceDesk Analyst at Stega Networks, a with 8 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Laura Romano Durán.
Laura Romano Durán previously worked as Full Stack Software Engineer at Buyer Folio Inc. and Full-stack Developer at Compañia Dominicana De Teléfonos (Claro). Laura Romano Durán holds Postgraduate Degree, Specialist In Project Management from Universidad Nacional Pedro Henríquez Ureña.
Company email context
Email format at Stega Networks
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Stega Networks
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Profile bio
About Laura Romano Durán
Full-Stack Software Engineer with 2+ years of experience developing and maintaining in-house web applications.
Listed skills include Plc Programming, C Programming, C++ Language, Microsoft Visual Studio C++, and 14 others.
Current workplace
Laura Romano Durán's current company
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Stega Networks
6 roles
Laura Romano Durán work experience
A career timeline built from the work history available for this profile.
Full Stack Software Engineer
Develop the front-end of a mobile app using React Native.
Jun 2022 - Sep 2022
Full-Stack Developer
Maintain the in-house web application used to measure and chart the network’s elements of the largest telecommunications company in the Dominican Republic.Design and develop new modules for the in-house application in a fast-paced environment.Design, develop, and maintain a web application to generate periodic reports about RAN (national mobile network).Technologies: JavaScript (Node.js), ExpressJS, SailsJS, MomentJS, Lodash, Webix, Highcharts, JQuery, Bootstrap, Linux, and OracleDB/ Oracle SQL Developer.
Nov 2019 - Jan 2022
Plant Performance/ Network Analyst Engineer Iv
Analyze, create and monitor performance reports of mobile network elements KPIs, using the in-house monitoring web application and querying Oracle SQL databases.Create and escalate tickets to the concerning department when there is an outage or any other issue with RAN.Evaluate mobile network elements’ performance after installation, software, or hardware upgrades.I was part of the Ericsson to Huawei RAN Migration Project. My role was to evaluate the network performance throughout the migration of all BTS and CNs nationwide.Design network KPIs reports destined to the president and executives of the company.Technologies: RAN (2G, 3G, and 4G LTE), CORE (MSC and SGSN), IMS, PCRF, Signaling (DRA and STP), and VoLTE.
Oct 2016 - Jan 2022
Back Office Prepaid Services Engineer Iii
Troubleshoot escalated trouble tickets in the Prepaid Services Servers’ Network and document them with the actions performed.Execute Linux shell scripting to solve misconfigurations.Execute server configuration changes via UIs to include new products and services.Coordinate with other teams to resolve network issues and execute changes.Create and maintain a relationship with network equipment providers to escalate major problems and work in conjunction to solve them. Execute routine servers’ back-ups.Technologies: Charging System - CCN (Charging Control Node), SDP (Service Data Point), AF (Account Finder), MINSAT (Mobile IN Service Administration Tool), VS (Voucher Server), AIR (Account Information & Refill Server)
Nov 2015 - Oct 2016
Front Office Data Network Engineer Ii
Operate monitoring platforms to detect issues in the Data Network Elements, Added Value Services, and Prepaid Services Servers’ Network.Create and escalate tickets with initial troubleshooting and diagnosis of outages or any other issue in the network.Inform any corporate clients, like other ISPs about any problem that may affect them and send follow-up reports.Troubleshoot equipment from different vendors.Technologies: ATM, CORE IP, Access Network, Charging System, Cisco, ZTE, Zyxel, and Alcatel.
Oct 2013 - Oct 2015
Team & coworkers
Colleagues at Stega Networks
Other employees you can reach at stega.ca. View company contacts for 8 employees →
2 education records
Laura Romano Durán education
Postgraduate Degree, Specialist In Project Management
Bachelor'S Degree, Electronics And Communications Engineering
Instituto Tecnológico De Santo Domingo
FAQ
Frequently asked questions about Laura Romano Durán
Quick answers generated from the profile data available on this page.
What company does Laura Romano Durán work for?
Laura Romano Durán works for Stega Networks.
What is Laura Romano Durán's role at Stega Networks?
Laura Romano Durán is listed as IT ServiceDesk Analyst at Stega Networks.
Where is Laura Romano Durán based?
Laura Romano Durán is based in Ottawa, Ontario, Canada while working with Stega Networks.
What companies has Laura Romano Durán worked for?
Laura Romano Durán has worked for Stega Networks, Buyer Folio Inc., and Compañia Dominicana De Teléfonos (Claro).
Who are Laura Romano Durán's colleagues at Stega Networks?
Laura Romano Durán's colleagues at Stega Networks include Adam Smith, Benjamin Remmerswaal, Alexandra M., and Roteb Nasim.
How can I contact Laura Romano Durán?
You can use AeroLeads to view verified contact signals for Laura Romano Durán at Stega Networks, including work email, phone, and LinkedIn data when available.
What schools did Laura Romano Durán attend?
Laura Romano Durán holds Postgraduate Degree, Specialist In Project Management from Universidad Nacional Pedro Henríquez Ureña.
What skills is Laura Romano Durán known for?
Laura Romano Durán is listed with skills including Plc Programming, C Programming, C++ Language, Microsoft Visual Studio C++, Python, Matlab, Xhtml, and Css.
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