I oversee end-to-end operations, ensuring that the Solarsrone both operate and grow efficiently, while upholding its reputation in the fast-evolving solar industry. I developed and implemented operational strategies in alignment with the company's broader objectives, which encompassed optimizing the delivery (production, and installation processes). I led cross-functional operational teams, fostering collaboration across departments such as sales, marketing, R&D, production, and customer service.As a board member, I collaborate with investors, owners, and the finance department to set budgets, oversee spending, and guarantee the operational efficency. Additionally, I effectively communicate with other executive team members, the board of directors, and external stakeholders regarding operational performance and strategic direction.

I spearheaded the comprehensive overhaul of solarstone.com, introducing an automated solar roof quotation system. This innovation seamlessly integrates with public data repositories and the Odoo ERP. My implementation strategy incorporated D2C, B2B, and B2C channels, encompassing procurement, inventory management, production, logistics, and roofing. This end-to-end process is designed for universal accessibility, regardless of device or location.

As the Product Owner, I took charge of executing and overseeing the Sales & Distribution System (SND) for Indosat Ooredoo and Sampoerna Net1. This ERP/CRM solution was designed to orchestrate sales & distribution channels, including dealers, wholesalers, and retail outlets. It ensures end-to-end visibility over the product lifecycle across primary, secondary, and tertiary tiers, benefiting all stakeholders. A key component of the system was the planning for Field Sales Executive (FSE) visits, coupled with GIS tracking.I was pivotal in establishing and directing the local operational & user support teams. Utilizing platforms like Zendesk, Freshworks, and Asana, I ensured that both business and application users were continuously supported, always adhering to the stipulated SLA in terms of First Response and Resolution Time. My role also extended to managing system implementations and the change management process. My initiatives significantly bolstered strategic business transformations, as I consistently demonstrated prowess in leading sizable organizational change programs.Indosat Ooredoo stands as Indonesia's second-largest telecommunications network & service provider, boasting close to 70 million subscribers, around 250,000 outlets, and approximately 6,500 FSEs. The company provides communication services for mobile users—both prepaid and post-paid—under renowned brands like IM3 Ooredoo, Matrix Ooredoo, and Mentari Ooredoo.Net1 (Sampoerna Telekomunikasi Indonesia) emerges as a budding cellular service provider, possessing a nationwide full-mobility license. This enables them to deliver voice and data services and facilitate access to multimedia services through collaborations with multimedia providers

As a Business Analyst, I collaborated on various Value Added Services (VAS) projects for Celcom Axiata, including emomi365, bigwin and gamestore website/app. My role was pivotal in guiding the local team in harnessing the capabilities of the project management & collaboration.Celcom Axiata Berhad (operating as Celcom) is Malaysia's most established mobile telecommunications service provider and is a key entity within the Axiata group of companies

I collaborated on key projects with esteemed entities such as Elisa Eesti AS and TELE2 Eesti AS (both leading telecommunication companies), as well as TVC OÜ (a third-party warehouse service provider) and TOVACOM OÜ. My contributions spanned business and functional analysis, translating business operations into flow charts, and drafting comprehensive functional specification and interface design documents

As Development Manager, I oversaw approximately 400 field technicians, taking the lead in crafting technical and process documentation. I coordinated training for regional teams and collected valuable feedback from field technicians and end-users, ensuring effective communication with the Research & Development team. This collective effort culminated in the pilot project "Hyper-fast internet to every home," transitioning from a twisted-pair copper cable network to a state-of-the-art fiber-optics infrastructure.

Under my leadership as Sales Manager, I was instrumental in driving a significant growth in market share for Olympus, elevating it from 38% to an impressive 70%. This marked achievement showcases the tangible results of strategic sales leadership and a keen understanding of market dynamics.