Year long assignment at CEPT University in Gujarat, India developing a training program for local government managers and conducted training programs. Developed 12 courses and helped restructure graduate training curricula as a consultant for ICMA Service Delivery Training in solid waste collection and transport for Libya project funded by USAID via CreativeStrategic Planning and Community organizing - Ulaanbaatar, Mongolia for The Asia FoundationMunicipal Leadership training - Vietnam for the World BankLocal Government training in Transparency and Accountability; Program Budgeting, and Strategic Planning in Republic of Georgia for USAID via MSI

Provide technical advice on Program Budgeting implementation, Performance Management, Capital Budgeting implementation, improved cash management and expenditure forecasting, Assist Georgian Governmental Finance Officers Association and the Municipal Service Providers Association with a variety of trainings and exposure site visits. Provide support to the First Deputy Finance Minister in his responsibilities with the Public Expenditure Management Peer Assisted Learning budget Community of Practice leadership responsibilities. Provided Performance Management and Program Budget Training to Parliament staff. Served as a member of the US Embassy Country team and governance advisor to USAID

Senior Technical Advisor to 35 local authorities in Sri Lanka for USAID via ICMA dealing with transparency and accountability, budget consultations with citizens, service delivery improvement, revenue enhancement, and documentation of leading practicesTraining Advisor to UNDP local government program in Serbia funded by EUCLocal Government Advisor in Ethiopia for USAID via ICMA to support local government improvements dealing with economic development, budgeting, city administration, revenue enhancement, and solid waste and transportation improvements.Special Assignment for US Treasury in Asuncion Paraguay – Analysis and Review of failed Financial IT project and recommendations on future actions to correct the situation.US Trade and Development Agency via ICMA - Conceptualized and prepared draft water and sanitation proposal for submission to the funding agency.

Managed a $2.5 million technical assistance program as a subcontractor to the Asia Foundation for 35 local governments to improve financial management capacity, increase revenue, provide better delivery of services to citizens, promote association development and facilitate greater citizen participation. Designed, developed and supervised the implementation of training courses developed on Budgeting, Computer Skills, Financial Reporting, Enhancing Revenue, Grantsmanship and Donor Relations, Computerized Accounting, Cash Management, and Office Management, Solid Waste Collection and Transport, Solid Waste Reduction, Solid Waste Planning and Disposal, and Road and Drainage Maintenance. Developed and implemented incentive programs to encourage partner local authorities (LAs) to implement training recommendations. Documented leading practices and good governance techniques. Planned and implemented countrywide symposium on good governance and leading practices. Supported associations and networking among LA officials. Implemented a standardized assessment tool to measure changes in Local Authority performance over time in the areas of financial management, service delivery, and governance. Served as the in-country ICMA representative in Sri Lanka. Assisted COP with representation to USAID.

Oversight of general government support services and conduct special assignments of a citywide nature. Successfully led special assessment of the city’s failing water billing system and developed a strategic action plan for correction of the problems. Major rework of governance of internal support functions through participation processes with customers. Successfully competed with private suppliers for these services. Enhanced customer satisfaction and improved financial performance.

Responsible for 230 employees in Environmental Services, Parks and Recreation, Design and Engineering and Operations divisions. Expanded sewage treatment facilities 400%. Developed award winning public involvement process to develop storm water rate structures that were politically acceptable. Reorganized the operations division into an internal contracting organization that serves the maintenance needs of the county and other public organizations. Established public-private partnerships for efficient/effective service delivery in county. Increased capital project through-put six fold without increasing staff. Developed and implemented a highly successful values based culture change that highlighted ethical behavior and superior service to citizens. Planned citizen oversight structures to enhance acceptance of a mandated storm water program by creating a citizen based clean-water commission. Partnered with neighboring jurisdictions to share services and improve efficiency. Established an interagency cooperative for sharing capabilities between jurisdictions. Managed highly successful solid waste reduction program Countywide. Managed transportation planning and infrastructure maintenance programs.

Responsible for administrative support functions for the City. Implemented financial and administrative management systems that helped improve organizational effectiveness and service delivered to citizens. Developed long-term strategic plans for city. Authored the City’s first-ever Comprehensive Financial Management Policy. Project Manager for installation of highly successful new financial management software including Payroll, General ledger and subsidiary systems for HR, Purchasing, and Project Management to meet needs of central agencies as well as customer organizations. Utilized participation processes for restructuring service levels. Implemented major reorganization to improve efficiency and organizational effectiveness.Responsible for the City’s overall fiscal policy and revenue monitoring and forecasting. Oversaw development of a financial management forecasting model that was used to monitor revenues and expenses and forecast financial inflows and outflows and test the impact of budget decisions on long term financial condition. Increased the number of women and minority employees through proactive hiring policies.

Founded and developed a pragmatic, results-based consulting firm in general management. Special activities included the supply of public services, financial analysis/business planning, and automation with micro computers. Edited and published a bi-monthly national newsletter dealing with the Private Supply of Public Services (PS/PS). Advisor to the Council on Municipal Performance. Conducted numerous studies in business process improvement and business planning. Performed Economic Development services and business recruitment and retention services under contract to a public/private. Performed personnel and labor relations services for the local community college.

Served as Chief Executive Officer reporting directly to the Mayor and Council. Analyzed, recommended, and successfully campaigned for voter approved bonds for the largest water improvement in the city’s history. Established public process for review and approval of new/increased rates for water and sewer. Developed and implemented a process of adopted Council policies to guide staff actions that ensured that policy direction was in the hands of elected officials. Reorganized service delivery functions, increased customer responsiveness and efficiency. Supervised broad community contacts with stakeholders. Prepared budgets, oversaw expenses, prepared fiscal plans and policies for Council adoption. Managed Council meeting agenda and background packet to ensure adequate information was presented for each agenda item. Dealt with ethics issues that were highly controversial. Managed solid waste collection and disposal program. Conducted labor relations on behalf of the City. Performed economic development activities, managed infrastructure maintenance and planning. Improved development review process to reduce approval time.

Worked with diverse local governments to develop shared solutions. Identified and disseminate best practices throughout the region. Effectively communicate individually and collectively with membership. Assisted in merging three publicly operated transit operations into a single regional operation. Developed governance structure for this regional transit operation that was created by joint powers of 15 local entities. Prepared budgets and managed budget process.

First City Manager in a community with a history of strong Mayors. Began professionalizing the city operations. Provided first professional budget, developed accounting and management systems to control and oversee operations and report results to the Council and community. Combined three small private water and sewer utilities to form a regional public water and wastewater operation able to increase service through greater economies of scale. Established major capital improvement program for upgrading city infrastructure. Established aggressive program for maintaining city infrastructure. Developed management systems for tracking expenditures and analyzing financial condition. Developed and implemented an ethics program.