General Manager
CurrentWorked with Owner, Facilities Manager, and other Staff to oversee rink operations creating and maintaining a safe, educational, and fun overall customer experience. Collaborated with numerous user groups to schedule and sell ice for practices, games, tournaments, special events, and day to day rink operations. Forecasted and created budgets to maximize use of resources and profitability. Identified, anticipated, and averted potential issues and conflicts with rink activities, staff, and customers. Created and maintained rink website and marketed rink activities to acquire new customers on social media, print media, schools, and other outlets. Oversaw and coordinated installation of second ice sheet, new chiller system, new lobby, second level, bathrooms, and both regular and custom locker room. Currently overseeing renovation of original rink piping system.