SummaryDedicated, organized operations manager and effective leader with over 20 years of experience in both the Hospitality and Food & Beverage industry. Using proven initiatives to successfully cut costs streamline operations and increase productivity. Decisive and resourceful team builder versed in contract negotiation, process improvement, while applying industry trend knowledge. Offering valuable insights on opportunities for new growth and business expansion. Effective and loyal communicator and problem solver seeking to leverage background into a multi-unit director or single property management role with a progressive organization in the Hospitality or Food and Beverage industry.SkillsCustomer Service--Promoting Team Members--Team Leadership—Networking—Sales/Account Building—Written and Verbal Communications-Multi-tasking—Managing Priorities—Projects—Financial Functions—P&L—Customer Relationship—Program Development and Management—Training and Development—Document Control—Human Resources Proficiencies—Program Development—Recruiting—Staff Supervision—MS Office—Payroll-- Profit and Loss Management—Vendor Relationships—Sales and Marketing—Account Relationship Management—Critical Problem Solving—Risk Management—Team Building & Leadership—Budgeting—Forecasting & Cash Flow Optimization. Guest Relations--Corporate Hospitality--Guest Experience--Front Desk Management—Housekeeping--Hotel Operations--Restaurant Management--Food & Beverage--Event management