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Ron Levi Email & Phone Number
Manager Business Operations and System Transformation
at
Lumen Technologies
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager Business Operations and System Transformation
Location
Greater Minneapolis-St. Paul Area, United States
Company size
Who is Ron Levi? Overview
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Quick answer
Ron Levi is listed as Manager Business Operations and System Transformation at Lumen Technologies, a with 52037 employees, based in Greater Minneapolis-St. Paul Area, United States. AeroLeads shows a matched LinkedIn profile for Ron Levi.
Ron Levi previously worked as Manager Business Operations at Lumen Technologies and Business Operations Manager - Global Care - Call Center - Vendor Management at T-Mobile. Ron Levi holds Business, Management, Marketing, And Related Support Services from Enterprise State Community College.
Company email context
Email format at Lumen Technologies
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Lumen Technologies
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Profile bio
About Ron Levi
Collaborative problem solver and results-driven leader with extensive experience in process and training development, service delivery assurance, vendor management, call center leadership, project management, operational efficiency, and strategic planning. Expertise in enhancing customer experience and culture, optimizing performance, developing process improvements, and cultivating cross-functional relationships. Analytical problem-solver, identifying root cause of issues and translating complex processes into clear, understandable, and actionable steps. Skilled in developing, motivating, and influencing teams to exceed goals with the mindset that today’s ceiling is tomorrow's floor. Seeking a challenging opportunity to contribute to an organization's success and significantly impact its operational performance.Available to discuss new opportunities in the MPLS area or Virtual (remote), please contact me at ronlevi67@gmail.com A list of my core competencies includes:• Contact Center I Customer Service Management •
Current workplace
Ron Levi's current company
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Lumen Technologies
7 roles
Ron Levi work experience
A career timeline built from the work history available for this profile.
Manager Business Operations
Current
Dec 2023 - Present
Business Operations Manager - Global Care - Call Center - Vendor Management
Strategic liaison for partner principals and senior leadership on account billing 1M+ monthly, led process optimization, performance improvement, and operational efficiencies across partner global care sites with over 1,000 front-line agents. Aligning with global care operational strategies and collaborating with service partners and internal teams to deliver superior customer experiences through strategic smart action plans and innovative solutions
Apr 2018 - Nov 2023
Hr Business Partner/Learning & Development Manager
• Directed the Development and Knowledge Management team, supporting diverse business sectors including Care, Network, IT and Digital.• Formulated and preserved competency models for Care/Network & IT, facilitating efficient operations.• Oversaw Business Partners and Strategy for multiple sectors, enhancing overall strategic planning.• Implemented Agile Methodology and tools for content development, contributing to process improvement.• Managed over 30 strategic projects, leading to a cost-saving of $5 million in one year, and streamlined offer strategy, systems, and processes in care call centers, increasing gross income from $360,000 to $600,000 per year and saving an additional $13.2 million annually.• Identified and addressed performance metric challenges in the corporate new hire program, decreasing the speed to competency from 10 weeks to six weeks for new hires.• Implemented cost-saving solutions, resulting in annual savings of $2 million.• Initiated and executed a Net Promoter Score system, focusing on change management, training, and coaching, thereby maximizing the operational tempo of supervisor huddles and feedback loops.
Sep 2007 - Apr 2018
Strategy And Implementation Project Manager
Jan 2004 - Sep 2007
General Manager Call Center
Jan 2002 - Dec 2004
Small Business Sales Manager
May 1997 - Dec 2001
Team & coworkers
Colleagues at Lumen Technologies
Other employees you can reach at lumen.com. View company contacts for 52037 employees →
SP
Stacey Planz
Colleague at Lumen TechnologiesAlbany, New York Metropolitan Area, United States
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LW
Levi Worrell
Colleague at Lumen TechnologiesUnited States
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CD
Chris Dye
Colleague at Lumen TechnologiesMount Pleasant, South Carolina, United States
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RN
Richard Nugent
Colleague at Lumen TechnologiesDublin, County Dublin, Ireland
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RK
Raju Kumar Sharma
Colleague at Lumen TechnologiesDelhi, India
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JW
Jay Ware
Colleague at Lumen TechnologiesColorado Springs, Colorado, United States
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VK
Vikash Kumar
Colleague at Lumen TechnologiesDenver Metropolitan Area, United States
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VR
Venkateswara Rao V
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
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YS
Yasin Saksak
Colleague at Lumen TechnologiesSingapore
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NB
Natalie Bame
Colleague at Lumen TechnologiesDenver Metropolitan Area, United States
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Stacey Planz
Colleague at Lumen TechnologiesAlbany, New York Metropolitan Area, United States
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LW
Levi Worrell
Colleague at Lumen TechnologiesUnited States
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CD
Chris Dye
Colleague at Lumen TechnologiesMount Pleasant, South Carolina, United States
View →
RN
Richard Nugent
Colleague at Lumen TechnologiesDublin, County Dublin, Ireland
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RK
Raju Kumar Sharma
Colleague at Lumen TechnologiesDelhi, India
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JW
Jay Ware
Colleague at Lumen TechnologiesColorado Springs, Colorado, United States
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VK
Vikash Kumar
Colleague at Lumen TechnologiesDenver Metropolitan Area, United States
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VR
Venkateswara Rao V
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
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YS
Yasin Saksak
Colleague at Lumen TechnologiesSingapore
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NB
Natalie Bame
Colleague at Lumen TechnologiesDenver Metropolitan Area, United States
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1 education record
Ron Levi education
FAQ
Frequently asked questions about Ron Levi
Quick answers generated from the profile data available on this page.
What company does Ron Levi work for?
Ron Levi works for Lumen Technologies.
What is Ron Levi's role at Lumen Technologies?
Ron Levi is listed as Manager Business Operations and System Transformation at Lumen Technologies.
Where is Ron Levi based?
Ron Levi is based in Greater Minneapolis-St. Paul Area, United States while working with Lumen Technologies.
What companies has Ron Levi worked for?
Ron Levi has worked for Lumen Technologies and T-Mobile.
Who are Ron Levi's colleagues at Lumen Technologies?
Ron Levi's colleagues at Lumen Technologies include Stacey Planz, Levi Worrell, Chris Dye, Richard Nugent, and Raju Kumar Sharma.
How can I contact Ron Levi?
You can use AeroLeads to view verified contact signals for Ron Levi at Lumen Technologies, including work email, phone, and LinkedIn data when available.
What schools did Ron Levi attend?
Ron Levi holds Business, Management, Marketing, And Related Support Services from Enterprise State Community College.
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