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Ron Levi Email & Phone Number

Manager Business Operations and System Transformation at Lumen Technologies
Location: Greater Minneapolis-St. Paul Area, United States, United States 7 work roles 1 school
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Current company
Lumen Technologies
Role
Manager Business Operations and System Transformation
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
52037 employees

Who is Ron Levi? Overview

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Quick answer

Ron Levi is listed as Manager Business Operations and System Transformation at Lumen Technologies, a company with 52037 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Ron Levi.

Ron Levi previously worked as Manager Business Operations at Lumen Technologies and Business Operations Manager - Global Care - Call Center - Vendor Management at T-Mobile. Ron Levi holds Business, Management, Marketing, And Related Support Services from Enterprise State Community College.

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Email format at Lumen Technologies

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Lumen Technologies

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Profile bio

About Ron Levi

Collaborative problem solver and results-driven leader with extensive experience in process and training development, service delivery assurance, vendor management, call center leadership, project management, operational efficiency, and strategic planning. Expertise in enhancing customer experience and culture, optimizing performance, developing process improvements, and cultivating cross-functional relationships. Analytical problem-solver, identifying root cause of issues and translating complex processes into clear, understandable, and actionable steps. Skilled in developing, motivating, and influencing teams to exceed goals with the mindset that today’s ceiling is tomorrow's floor. Seeking a challenging opportunity to contribute to an organization's success and significantly impact its operational performance.Available to discuss new opportunities in the MPLS area or Virtual (remote), please contact me at ronlevi67@gmail.com A list of my core competencies includes:• Contact Center I Customer Service Management •

Current workplace

Ron Levi's current company

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Lumen Technologies
Lumen Technologies
Manager Business Operations and System Transformation
Saint Paul, MN, US
Website
lumen.com
Employees
52037
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Company profile
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7 roles

Ron Levi work experience

A career timeline built from the work history available for this profile.

Manager Business Operations And System Transformation

Lumen Technologies

Saint Paul, MN, US

Manager Business Operations

Current
Lumen Technologies

Greater Minneapolis-St. Paul Area

Dec 2023 - Present

Business Operations Manager - Global Care - Call Center - Vendor Management

T-Mobile

Overland Park, Kansas, United States

Strategic liaison for partner principals and senior leadership on account billing 1M+ monthly, led process optimization, performance improvement, and operational efficiencies across partner global care sites with over 1,000 front-line agents. Aligning with global care operational strategies and collaborating with service partners and internal teams to.

Apr 2018 - Nov 2023

Hr Business Partner/Learning & Development Manager

T-Mobile

Overland Park, KS

  • Directed the Development and Knowledge Management team, supporting diverse business sectors including Care, Network, IT and Digital.
  • Formulated and preserved competency models for Care/Network & IT, facilitating efficient operations.
  • Oversaw Business Partners and Strategy for multiple sectors, enhancing overall strategic planning.
  • Implemented Agile Methodology and tools for content development, contributing to process improvement.
  • Managed over 30 strategic projects, leading to a cost-saving of $5 million in one year, and streamlined offer strategy, systems, and processes in care call centers, increasing gross income from $360,000 to $600,000 per.
  • Identified and addressed performance metric challenges in the corporate new hire program, decreasing the speed to competency from 10 weeks to six weeks for new hires.
Sep 2007 - Apr 2018

Strategy And Implementation Project Manager

T-Mobile

Overland Park, KS

Jan 2004 - Sep 2007

General Manager Call Center

T-Mobile

Overland Park, KS

Jan 2002 - Dec 2004

Small Business Sales Manager

T-Mobile

Orlando, Florida Area

May 1997 - Dec 2001
Team & coworkers

Colleagues at Lumen Technologies

Other employees you can reach at lumen.com. View company contacts for 52037 employees →

AR April Reynolds April Reynolds Colleague at Lumen Technologies Brighton, Colorado, United States, United States View → GP Gokul P Nath Gokul P Nath Colleague at Lumen Technologies Bengaluru, Karnataka, India, India View → SA Sana Akbar Sana Akbar Colleague at Lumen Technologies Washington DC-Baltimore Area, United States View → JB Jamie Birks Jamie Birks Colleague at Lumen Technologies Tulsa, Oklahoma, United States, United States View → CA Corey Adkins Corey Adkins Colleague at Lumen Technologies Denver Metropolitan Area, United States View → AR Allan Reed Allan Reed Colleague at Lumen Technologies Aurora, Colorado, United States, United States View → BA Brandy A. Klemoff Brandy A. Klemoff Colleague at Lumen Technologies United States, United States View → SH Steven Herod Steven Herod Colleague at Lumen Technologies Oviedo, Florida, United States, United States View → PS Priyanka S. Priyanka S. Colleague at Lumen Technologies Ghaziabad, Uttar Pradesh, India, India View → TW Tina Walker-Mickelson Pmp, Rte, Sa Tina Walker-Mickelson Pmp, Rte, Sa Colleague at Lumen Technologies Greater Phoenix Area, United States View →
1 education record

Ron Levi education

FAQ

Frequently asked questions about Ron Levi

Quick answers generated from the profile data available on this page.

What company does Ron Levi work for?

Ron Levi works for Lumen Technologies.

What is Ron Levi's role at Lumen Technologies?

Ron Levi is listed as Manager Business Operations and System Transformation at Lumen Technologies.

Where is Ron Levi based?

Ron Levi is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Lumen Technologies.

What companies has Ron Levi worked for?

Ron Levi has worked for Lumen Technologies and T-Mobile.

Who are Ron Levi's colleagues at Lumen Technologies?

Ron Levi's colleagues at Lumen Technologies include April Reynolds, Gokul P Nath, Sana Akbar, Jamie Birks, and Corey Adkins.

How can I contact Ron Levi?

You can use AeroLeads to view verified contact signals for Ron Levi at Lumen Technologies, including work email, phone, and LinkedIn data when available.

What schools did Ron Levi attend?

Ron Levi holds Business, Management, Marketing, And Related Support Services from Enterprise State Community College.

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