Ron Lowe Email & Phone Number

Atlanta, GA, US

Winder, GA

• Drive onsite service team to exceed established goals, coordinate daily site and associate activities, thus steering commitment to customers, excellence, and innovation.
• Lead and facilitate shift operations, conducting shift meetings, addressing critical safety topics, and meticulously tracking production metrics to optimize performance.
• Evaluate and assess associate job performance, identify areas for improvement, deliver targeted training, and provide constructive feedback for growth.
• Develop, implement, and monitor comprehensive safety programs, engaging site teams, ensuring program effectiveness, and fostering a culture of safety excellence.
• Foster and nurture strong client relationships building trust, ensuring client satisfaction, and delivering exceptional service.
• Monitor, evaluate, and track recruiting information, examine financial forecasts, and identify key performance indicators to inform strategic decisions.

Loganville, Georgia, United States

• Directed daily operations, ensuring adherence to core standards, HR policies, training, and safety requirements.
• Set and executed location-based goals to support business strategy and achieve corporate objectives.
• Analyzed financial performance through P&L statements and managed department managers to meet revenue goals and maintain proper cash handling and transaction processes.
• Trained and led a salaried management team of 8-10 and supervised 40-60 hourly team members to enhance guest satisfaction and service standards.
• Implemented revenue-driving initiatives, including league sales, seasonal promotions, and restaurant marketing efforts.
• Collaborated with department managers and corporate staff to develop and enforce upselling opportunities and improve operational efficiency.KEY CONTRIBUTIONS AND ACHIVEMENTS:

Greater Atlanta Area

• Ensure proactive communication with clients to identify opportunities for operations improvement.
• Coordinate, hire, and develop team members, ensure unparalleled customer service at all times.
• Provide recommendations on revenue maximization, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.
• Manage operational budget and oversee daily bank deposits, monitor office audits and cashier reports.
• Ensure thorough adherence to parking, security and cash control processes, and participate in audits.KEY CONTRIBUTIONS AND ACHIVEMENTS:
• Increased sales by 19% and net revenue by 23% in 2014 over 2013 gross despite the garage was working for 11 months that year.

Greater Atlanta Area

• Administered and coordinated all operational areas including marketing, advertising, sales, staffing, bids, contracts, P&L, workplace safety, ordering, inventory control, loss prevention, and customer retention.
• Recruited, interviewed, hired, developed, managed, and evaluated 25 staff.
• Effectively resolved customer service issues, mitigated conflicts, and found Win-Win solutions.KEY CONTRIBUTIONS AND ACHIVEMENTS:
• Achieved 12% average annual sales growth over 7 consecutive years.
• Grew account base from 1,742 (2005) to 2,419 (2013) customers through effective marketing.
• Managed entire Emergency Operations Center during activation via Federal and State contract to respond to hurricanes, storms, and emergencies.

Greater Atlanta Area

• Ranked #5 Sales out of 30 Sales Representatives.
• Successfully utilized consultative selling approach to discover and meet hidden needs of customers. Demonstrated ability to upsell additional products and services.

Greater Atlanta Area

• Increased sales of existing accounts from $3,400 to $5,650 per week.
• Delivered and ordered product, maintained provision, and reduced outdated product percentage from 19.9% to 7.5%.

Greater Atlanta Area

• Created modules and materials used to teach and reinforce interactive management skills and techniques for the Columbus, Georgia plant.
• Ensured high adoption rates and checked employees’ ability to follow instructions once certified.

Greater Atlanta Area

• Recruited, interviewed, hired, trained and managed a team of 7 sales representatives.
• Investigated and enhanced existing processes, thereby increased sales per route from $3,100 to $4,400 per week, and decreased outdated product percentage from 39% to 24%.

Columbus, Georgia Area

• Administered 32 stores in 4 States, opened 5 stores, and increased sales by $700 per week per store.
• Assisted the Columbus plant in pursuing the highest recovery rate in the Central Division. Achieved 88% recovery rate, gaining 15% over the previous year, thereby exceeded average plant rate by 6%.
• Recruited, interviewed, hired, trained and managed 147 staff.

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area