Ron Mcwilliams Email & Phone Number

Littleton, Co, Us

Program matrix and fascia scoreboards for the Colorado Avalanche, Denver Nuggets, Colorado Mammoth and Colorado Rapids.

Performing operational readiness testing for new product rollout on Redhat Linux Enterprise 4 systems.

Managed 1,000+ Solaris/Redhat and AIX servers in 24/7 highly available data centers in 3 locations in the US and some outside the US. Primarily responsible for Solaris systems, VCS, SDS and some storage foundation.

Performed basic, managed, premium and performance hosting support for Sun Solaris, Red Hat Linux and HP-UX operating systems at tier 1, 2 and 3 levels in a 48,000 square foot data center. * Built Solaris servers from predefined Jumpstart server and did custom installs per customer request.* Installed hardware on Sun servers, Windows PCs and Windows servers.* Provided level 2 engineering support for Managed Storage Backups using VERITAS NetBackup.* Trained level 1 support engineers on usage and command of VERITAS NetBackup.* Responsible for 24/7 support of UNIX and managed backup issues on a weekly revolving on-call basis.* Supervised 5 level 2 and 3 persons as a lead level 3 technician.

Managed servers in a shared web hosting environment running Red Hat Linux, Sun OS and Solaris. * Performed weekly backups on internal machines using Legato.* Helped maintain 3 mail servers running sendmail* Acted as a level 2 escalation point for customer related issues

Supervised the grave shift support staff in a 24/7 ISP environment.* Acted as a level 1 administrator on critical Windows and UNIX systems.

Dealt directly with customers as part of an ISP call center.* Acted as a level 1 administrator for critical UNIX and Windows systems. Certifications Professional Certifications* SCSA - Sun

Education record

Computer Science

Earned a 4.0 in Computer Science I - Java Programming