Ronak Oza

Ronak Oza Email and Phone Number

Senior Executive Technical Support @ INTECH
Ahmedabad, GJ, IN
Ronak Oza's Location
Ahmedabad, Gujarat, India, India
Ronak Oza's Contact Details

Ronak Oza work email

Ronak Oza personal email

About Ronak Oza

Application/ Platform Tech Support Engineer, working with Global Clients to Support their infrastructure up and running, Experienced Software Support CX with a demonstrated history of working in the information technology and services industry. Skilled in Windows,Linux OS,Software, Azure Automation, Patch management,Documentation, Application Troubleshooting, Problem solving, Trend & Log Analysis, Performance Monitoring.( ITSM (Service now,Rightnow,Redmine) PowerShell, Hot Patch Deployment.Eager to learn/Work/Explore New cloud/ Infrastructure Automation.Current Focus on Azure Cloud Administrator/Terrform, Docker. Kubernetes, Prometheus, Grafana, APMChatGPT, Power Automate Enthusiastic

Ronak Oza's Current Company Details
INTECH

Intech

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Senior Executive Technical Support
Ahmedabad, GJ, IN
Ronak Oza Work Experience Details
  • Intech
    Senior Executive Technical Support
    Intech
    Ahmedabad, Gj, In
  • Intech
    Application Support Engineer
    Intech Oct 2021 - Present
    Gandhinagar, Gujarat, India
    Working as a Executive Technical Support Engineer, Experience with Application/ Performance Troubleshooting, Windows, Linux, PowerShell, Shellscripting,Log Analysis Hotpatch deployment, Azure Cloud Technology and ChatGPT Enthusiastic.
  • Dev Information Technology Limited
    Technical Support Team Lead
    Dev Information Technology Limited Sep 2015 - Sep 2021
    Ahmedabad Area, India
    • Strong communication and analytical skills and a demonstrated ability to handle multiple tasks independently and with team.• Experience in migration of Windows On prem Active Directory Objects to Azure Active Directory.• Experience in maintaining and preparing project related documents, SOP,KBs.• Performed Project and worked on Azure Active directory Connect, Cloud Hybrid model.• Worked with team members to improve performance and implement training updates• Prepared… Show more • Strong communication and analytical skills and a demonstrated ability to handle multiple tasks independently and with team.• Experience in migration of Windows On prem Active Directory Objects to Azure Active Directory.• Experience in maintaining and preparing project related documents, SOP,KBs.• Performed Project and worked on Azure Active directory Connect, Cloud Hybrid model.• Worked with team members to improve performance and implement training updates• Prepared detailed reports (Weekly, Monthly, Quarterly) on updates to project specifications, progress, identified conflicts and team activities• Took on additional job duties, including end client engagement and queue optimization during unexpected backlog, resulting in meeting SLAs• Designed strategic plan for best practices to support future project escalations (Known Error Database)• Held meetings with employees to evaluate performance and make plans for improvement• Also, part of hiring process• Ticket based work with in day-to-day environment, along with handling team to watch on Ticket queue • Install and Provide solution to Azure VMs by extensions and customer script – Antimalware and IIS • Implemented Azure solutions using VM, Storage,Load Balancer and Scale Sets• Troubleshooting day-to-day Build and Deployment issues in various Environments• Manage and create repos in GitHub• Basic scripting knowledge for Azure PowerShell• Setting/managing the Windows, Linux servers on Azure VM and configuring alarms for CPU utilization, Configuring Alarm in Azure monitors and send notifications to users via email• Establish Security on Storage, VM to avoid unauthorized access • Create and manage custom domain on Azure AD• Responsible for maintaining and updating process-related documents Show less
  • Lohalive Junction Pvt Ltd
    System Administrator
    Lohalive Junction Pvt Ltd Apr 2014 - Oct 2015
    Ahmedabad Area, India
    Loha Live Junction is an online platform for complete information and trading in the sector of Iron & Steel. Its informative platform provides end to end knowledge about the current market scenario w.r.t price fluctuation, availability and demand in Iron & Steel Industry. Loha Live’s Online Trading reduces all the hassles buyers and sellers go through in metal trading, and hence reduce time for the deal to seal. With our online trading we give our customers a seamless interface where… Show more Loha Live Junction is an online platform for complete information and trading in the sector of Iron & Steel. Its informative platform provides end to end knowledge about the current market scenario w.r.t price fluctuation, availability and demand in Iron & Steel Industry. Loha Live’s Online Trading reduces all the hassles buyers and sellers go through in metal trading, and hence reduce time for the deal to seal. With our online trading we give our customers a seamless interface where they can meet various sellers from across the geographies simultaneously. And with the best price listed for them to choose from, meeting metal need is just is a click away. Online trading considerably improves the speed of execution and settlement of transactions as there is no need for paper-based documentation. All the paper work happens in an electronic format. With LLJ, Iron & Steel consumers, whether big or small will get assured quality delivered to them in the most simple, efficient and transparent manner at best available price anywhere in India. We constantly strive to ensure that our buyers remain not more than a click away from fulfilling their requirements and sellers get the most suitable market place. Show less
  • Mexus Education
    Mexus Education
    Mexus Education Jun 2011 - Feb 2014
    Rajkot
    Education Innovation Enterprise, Smart class, Digital classrooms.
  • Mexus Education Pvt Ltd
    Senior Software Support Engineer
    Mexus Education Pvt Ltd Jun 2011 - Feb 2014
    Rajkot
    Handling & Managing Windows server 2003 IT works as well.; Responsibility: - designation FMEX floating mexus expert handling IKEN library software as well as technical IssuesSynopsis: Iken Library is a learning system that replaces conventional blackboard teaching by whiteboard based learning which alleviates the inconsistencies and inadequacies in traditional approach. It is India’s largest and most comprehensive resource bank of Indian curriculum. All the subject and standard… Show more Handling & Managing Windows server 2003 IT works as well.; Responsibility: - designation FMEX floating mexus expert handling IKEN library software as well as technical IssuesSynopsis: Iken Library is a learning system that replaces conventional blackboard teaching by whiteboard based learning which alleviates the inconsistencies and inadequacies in traditional approach. It is India’s largest and most comprehensive resource bank of Indian curriculum. All the subject and standard specific learning resources are created by eminent panel of educationists comprising of IITians, management graduates, communication professionals and ardent educational entrepreneurs.• Iken Library, is a powerful application engine for delivering tracking and managing training / education.• A learning system to facilitate collaborative learning.• Future education model to equip students with required skills and to tackle contingencies.• Engaged Learning with multiple media resources to understand fundamentals, develop and apply concepts.• Self evaluation through regular assessment and detailed feedback (Test, Reports)• Supplement learning needs by using other inbuilt application of Library like Browser, Calendar, Search, Gadgets etc Show less
  • Hcl Infosystems Ltd
    System Engineer
    Hcl Infosystems Ltd Feb 2009 - Jun 2011
    Ahmedabad Area, India
    HCL Infosystems Ltd, is India´s premier hardware, services and ICT systems integration company offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a one-stop-shop for all the ICT requirements of an organization. India's leading System Integration and Infrastructure Management Services Organization, HCL has specialized expertise across verticals including Telecom, BFSI, eGovernance & Power
  • Hcl Infosystems Ltd
    Technical Assistant & Software Support Engineer
    Hcl Infosystems Ltd Feb 2009 - Jan 2011
    Ahmedabad Area, India
    Handling & Managing Hardware & Networking such as Windows Server, Cisco Router 1700, catalyst 3560G switches & All LAN-WAN Type Networking. Troubleshooting and assembling various types of processors, motherboard, sound card, video card, modem etc.Adept in handling Network design and Management – LAN setup.Experience in installing various type of Operating System and other software’s.Knowledge in assembling HP branded PC in customer premises (specially in… Show more Handling & Managing Hardware & Networking such as Windows Server, Cisco Router 1700, catalyst 3560G switches & All LAN-WAN Type Networking. Troubleshooting and assembling various types of processors, motherboard, sound card, video card, modem etc.Adept in handling Network design and Management – LAN setup.Experience in installing various type of Operating System and other software’s.Knowledge in assembling HP branded PC in customer premises (specially in central government offices)Installing DAP drive and also drivers, latest printers (laser, ink-jet and dot-matrix), Barcode and Flat Scanners.Presentation of basic concept, utility and demonstration of the computers to the users.Handled all the computer hardware operations along with the peripherals maintenance with overall responsibility for viability of the company. Accountable to oversee & install computer requirements along with all related accessories and networking while ensuring smooth functioning of systems. Show less

Ronak Oza Skills

Troubleshooting Windows Server Operating Systems Active Directory Sql Software Documentation Dns Dhcp Windows System Administration Orchard Application Support Software Installation Group Policy Service Deployment

Ronak Oza Education Details

  • Smt.J.J.Kundalia Comm College
    Smt.J.J.Kundalia Comm College
    Computer Science
  • Cms Computer Institute
    Cms Computer Institute
  • J J Kundalia
    J J Kundalia
    Bca
  • Lalbahur Shastri Vidyalya
    Lalbahur Shastri Vidyalya
    Xii
  • Cms Computer Institute
    Cms Computer Institute
    M.C.S
  • Lalbahur Shastri Vidyalya
    Lalbahur Shastri Vidyalya

Frequently Asked Questions about Ronak Oza

What company does Ronak Oza work for?

Ronak Oza works for Intech

What is Ronak Oza's role at the current company?

Ronak Oza's current role is Senior Executive Technical Support.

What is Ronak Oza's email address?

Ronak Oza's email address is oz****@****hoo.com

What schools did Ronak Oza attend?

Ronak Oza attended Smt.j.j.kundalia Comm College, Cms Computer Institute, J J Kundalia, Lalbahur Shastri Vidyalya, Cms Computer Institute, Lalbahur Shastri Vidyalya.

What skills is Ronak Oza known for?

Ronak Oza has skills like Troubleshooting, Windows Server, Operating Systems, Active Directory, Sql, Software Documentation, Dns, Dhcp, Windows System Administration, Orchard, Application Support, Software Installation.

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