Ronald Groot

Ronald Groot Email and Phone Number

Service Manager B2B @ Samsung Electronics Benelux
Wijdewormer, NH, NL
Ronald Groot's Location
Wijdewormer, North Holland, Netherlands, Netherlands
Ronald Groot's Contact Details

Ronald Groot personal email

n/a
About Ronald Groot

Ronald Groot is a Service Manager B2B at Samsung Electronics Benelux. He possess expertise in hardware, solution selling, professional services, document imaging, managed services and 10 more skills. He is proficient in German and English.

Ronald Groot's Current Company Details
Samsung Electronics Benelux

Samsung Electronics Benelux

View
Service Manager B2B
Wijdewormer, NH, NL
Website:
samsung.com/in
Employees:
6523
Ronald Groot Work Experience Details
  • Samsung Electronics Benelux
    Service Manager B2B
    Samsung Electronics Benelux
    Wijdewormer, Nh, Nl
  • Samsung Electronics Benelux
    Customer Service Manager B2B
    Samsung Electronics Benelux Feb 2019 - Present
    Schiphol Area, Netherlands
  • Groenhart Group
    Product Manager
    Groenhart Group Dec 2018 - Jan 2019
    Purmerend
  • Hp
    Product Specialist Printing
    Hp Nov 2017 - Aug 2018
    Amstelveen Area, Netherlands
  • Samsung Electronics Benelux
    Product Specialist Printing
    Samsung Electronics Benelux Apr 2015 - Nov 2017
    Schiphol Area, Netherlands
  • Ricoh Europe
    Technical Consultant
    Ricoh Europe Oct 2007 - Mar 2015
    Set up support for Production PrintingQuality improvement programsDevelop Test procedures new machines.Analyse and resolve complaints and technical problems.Establish and improve support processes.Supervising modification projects.Create reports (bottlenecks, improve efficiency, quality of components, machineperformance, etc.).Implement our e-learning system to improve knowledge in various areas.Check, analyse and advise for specific customer… Show more Set up support for Production PrintingQuality improvement programsDevelop Test procedures new machines.Analyse and resolve complaints and technical problems.Establish and improve support processes.Supervising modification projects.Create reports (bottlenecks, improve efficiency, quality of components, machineperformance, etc.).Implement our e-learning system to improve knowledge in various areas.Check, analyse and advise for specific customer requests.Promote professional services. Show less
  • Ricoh Europe
    Sr. Technical Trainer / Technical Specilist
    Ricoh Europe Mar 1998 - Oct 2007
    Create technical training both for hardware and software.Conduct technical trainings internally and externally.Writing training curriculum.Implement new technologies in the training and practice.Conduct research to check if training is in line with the job of the technician.Quality control on new multifunctional products.Feasibility research for customer specific requests.Maintain contacts with distributors in Europe, Africa, Middle East and Japan..Create… Show more Create technical training both for hardware and software.Conduct technical trainings internally and externally.Writing training curriculum.Implement new technologies in the training and practice.Conduct research to check if training is in line with the job of the technician.Quality control on new multifunctional products.Feasibility research for customer specific requests.Maintain contacts with distributors in Europe, Africa, Middle East and Japan..Create technical documentation Show less
  • Eastman Kodak
    Field Engineer
    Eastman Kodak Feb 1993 - Feb 1998
    Aftersales.Repair and maintenance of advanced digital copiers and printers.Assisting new staff.Handle specific technical requirements.

Ronald Groot Skills

Hardware Solution Selling Professional Services Document Imaging Managed Services Document Management Managed Print Services Service Delivery Cloud Computing Printers Itil Technical Support Integration Service Management It Service Management

Ronald Groot Education Details

Frequently Asked Questions about Ronald Groot

What company does Ronald Groot work for?

Ronald Groot works for Samsung Electronics Benelux

What is Ronald Groot's role at the current company?

Ronald Groot's current role is Service Manager B2B.

What is Ronald Groot's email address?

Ronald Groot's email address is ro****@****mail.nl

What schools did Ronald Groot attend?

Ronald Groot attended Amsterdam University Of Applied Sciences.

What skills is Ronald Groot known for?

Ronald Groot has skills like Hardware, Solution Selling, Professional Services, Document Imaging, Managed Services, Document Management, Managed Print Services, Service Delivery, Cloud Computing, Printers, Itil, Technical Support.

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