Ronald Lai Email & Phone Number

Experience in a nut-shell…..Customer value creation….Working together with customers to define targets for value generation including value calculation.Mentoring others…..To increase competence of individuals within the group to aid their development.Problem Solving….. Systematic and analytical, especially problem solving through planning of trial work and analysis of complex paper machine trial data. Always aiming to combine the hands-on observations with the theoretical.Paper-making……Understanding of paper production especially in the area of the wet-end and end-user product demands.Product Commercialization….Worked as a launching manager which include the creation of a launch plan, business case and value creation for the customers.Product Developer / Project Leader….Led teams to systematically develop innovative products or develop applications of value.Technology Scouting….Identified and initiated cooperation with institutes and universities to fill knowledge gaps require to develop new products for the future.