Ronald Rivas

Ronald Rivas Email and Phone Number

Process Assistant|Leadership|Customer Service @ Amazon
seattle, washington, united states
Ronald Rivas's Location
Houston, Texas, United States, United States
About Ronald Rivas

Ronald Rivas is a Process Assistant|Leadership|Customer Service at Amazon.

Ronald Rivas's Current Company Details
Amazon

Amazon

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Process Assistant|Leadership|Customer Service
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Ronald Rivas Work Experience Details
  • Amazon
    Process Assistant
    Amazon Jun 2021 - Present
    Fort Bend County, Texas, United States
    End user focused leadership role with a focus on associate engagement.Lead a team of 30-40 front line associates to achieve daily operational objectives and goals. Assisted in troubleshooting workstation issues: power failures, missing or disconnected connectors, thermal printer not printing, display issues. Implemented troubleshooting methodology to diagnose, test and resolve station issues in a timely manner. Educated end user to mitigate future occurrence. Escalated unresolvable issues to in-house IT via trouble ticket.
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Ronald Rivas Education Details

Frequently Asked Questions about Ronald Rivas

What company does Ronald Rivas work for?

Ronald Rivas works for Amazon

What is Ronald Rivas's role at the current company?

Ronald Rivas's current role is Process Assistant|Leadership|Customer Service.

What schools did Ronald Rivas attend?

Ronald Rivas attended Comptia Tech Career Academy, Houston Community College, University Of Houston.

Who are Ronald Rivas's colleagues?

Ronald Rivas's colleagues are Diksha Pandita, Priya Verma, Neftali Beltre Borrous, Lawrence Harris, Neha Reddy, Mia Vries, Saurabh Chatterjee.

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