We are a team of highly skilled engineers with decades of practical, hands-on experience, an entrepreneurial spirit, and a thirst for learning new technologies and methods. Our experience and mindset provide us with a unique view of our clients and vision to create a broad range of industry-focused solutions to achieve positive business outcomes.

• Successfully implemented the company's digital transformation by redesigning the customer journey in the three business divisions (Weddings and Events, Home Decor, and Floral Design) by creating new sales channels and enabling new sources of revenue.• Negotiated partnership terms with recognized brands in the design industry and became an online partner, allowing us to access and offer their complete catalog in our eCommerce site and new registry program for wedding clients.visit www.rfdny.com to know more

• Exceptional long term relationship building skills demonstrated by increasing sales 170% during the first year.• Secured a contract with one of the largest apparel retailers in South America and became their main provider for all security systems. As a result, exceed expected revenue during the first six months.• Expertise in utilizing all available selling tools and software such as Salesforce CRM, Fishbone, Autocad, and internal reporting and organization tools.• Successfully worked with cross-functional departments, including operations, finance, logistics, and customer service to enhance customer satisfaction, retention, and increase sales.• Actively participated in continuous improvement, applying my knowledge in Lean Six Sigma, and executing strategies that deliver long-term, sustainable organizational growth.

• Established one of the most important contracts for the company in 2014 – Supply and installation of Control Valves - for the longest oil pipeline in the country. This contract represented $1.5M in revenue and was a goal achieved by working continuously with customer's engineering design, budget, operations, legal and finance teams. Required continuous follow-up and oversight of the project to guarantee customer satisfaction, revenue, and profit.• New market and business development expertise demonstrated by establishing a new territory in Los Llanos - Colombia and achieving sales for $450K during the first year. The project included training and supervision of newly hired pre-sales engineers, creating an annual business plan, building the pipeline/forecast, budget, and sales strategies, as well as continuous follow up.• Created an innovative mapping system in order to "know our clients", which became a sales and operations efficiency tool utilized throughout the company and resulted in a 30% reduction in internal email communication between departments, enhanced customer satisfaction, and saved resources.

• Managed a team of 4 purchasing agents and increased savings in the department by 16% through the implementation of international purchases. This represented a change from 100% national purchases to 65% national and 35% international during the first year.• Elaborated the annual purchase plan. Researched, evaluated, and created the provider’s database based in Asia. Negotiated terms of contracts and signed the relationship agreements. Involved in strategic purchasing and the day-to-day tactical purchasing activities.

• Performed a key role in planning, budgeting, and identifying resources needed. Communicated effectively with the contractors/subcontractors responsible for completing various phases of the project.• Created the teams and developed the objectives/goals, and also assigned individual responsibilities.• Project accounting functions including managing the budget and tracking of team expenses.

• Improved an existing chemical process in the tannery industry and created a new business model based on this improved process. Changed the contract terms with current customers, which resulted in an increase of sales and profit while providing the same service. Implemented new technology on a national level.

Responsibilities included finding and meeting with new leads in the water treatment industry, actively listening and presenting solutions to customers, providing onsite technical assistance, and continuous reporting to sales team.