Ronald Leung Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

• 2024 (H1): Achieved 113% total plan attainment
• 2024 (H1): Retained 100% of my existing customers
• 2024 (H1): Added 3 new buying accounts
• 2024 (Q3): Achieved 139% total plan attainment
• 2024 (Q3): Retained 100% of my existing customers
• 2024 (August): Achieved NPS score of 100

Richmond, British Columbia, Canada

Richmond, British Columbia, Canada

• Independently converted 850+ Sales Accepted Leads (SALs) and generated over $45M USD in sales pipeline
• Expertly demonstrated knowledge of Sierra Wireless' Enterprise, Connectivity/Service, and IoT solutions to deliver quality SALs to the Outside Sales Team
• Consistently led weekly communications actively (emails and calls) in qualifying inbound sales leads
• Actively consulted diverse departments to resolve customer inquiries and delivered exception service
• Proactively analyzed the competitive landscape to be informed about current industry trends
• Effectively engaged customers through relationship management platforms such as Salesforce, Outreach, Five9, Cisco WebEx, Microsoft Teams, LinkedIn Sales Navigator, and ZoomInfo

British Columbia, Canada

• Consistently exceeded annual sales targets to elevate the multiple stores I managed from a lower tier to higher tier
• Managed client engagement in each store in our region through multiple initiatives
• Facilitated weekly conference calls and developed new material with the objective of improving sales performance and client experience
• Led numerous coaching workshops to boost overall regional knowledge and productivity
• Proactively recruited, hired and trained a high-performing sales team, many of which went on to become top performers, 2IC, and Sales Managers
• Analyzed in-depth data and critically assessed the business to increase YOY growth

Richmond, British Columbia, Canada

• Assisted the Sales Manager to drive and contribute to the store’s overall achievement of sales targets for all lines of business
• Participated in various training in areas of compliance, inventory, sales, HR, service, and customer experience

Burnaby, British Columbia, Canada

• Coached and elevated co-workers with great enthusiasm and energy, with a focus on coaching new consultants entering the company
• Selected as the person in-charge during Manager absences and exceeded overall store performance during those periods

Richmond, British Columbia, Canada

• Actively engaged in meaningful communications with existing/former members to acquire quality feedback, establish positive rapport and increase membership renewal and acquisition
• Effectively initiated conversations with onsite members and guests to stimulate interest in upcoming events and special promotions
• Provided product knowledge of all goods and services and high quality tours of state-of-the-art fitness facilities
• Generated leads from internal and external sources and non-member appointments
• Initiated sales of memberships, personal training and other services
• Prospected new members and ensured great member experiences

Hong Kong

• Managed up to 7 client portfolios in fast-moving consumer goods (FMCG), public enterprise, luxury sectors and oversaw quality checks on all reports
• Controlled daily coordination and communications among clients and internal parties
• Provided administrative and operational support in research projects (e.g. proposal preparation, questionnaire development and preparation of reports)
• Initiated business process improvement (BPI) for an online vendor database system to share with colleagues and suggested methodologies to speed up computer program processes
• Developed briefing notes, organized projected schedules, and coordinated meetings with internal and external parties
• Maintained accurate, complete, and up-to-date client business profiles