Support Analyst
Companhia Estadual De Águas E Esgotos - Cedae
Rio De Janeiro
Responsible for technical support at the State Water and Sewage Company (CEDAE), a company in which he provided services in the areas of installation, configuration and management of routers (CISCO series 800, 1700, 2500 and 7500), manageable 3COM switches and CISCO Catalyst series 1900, performing configuration of IP addressing, routes, ACLS and MAC Address registration. Having worked on the project (needs assessment and sizing), assembly (cabling, assembly of racks and patch panels), maintenance and administration of the various local networks implemented by the company. Installation, configuration and maintenance of microcomputers and network assets in general, as well as installation, configuration and support of DOS and Windows platform software (9x, NT, 2000 and XP) and Linux. He was also involved in the process of designing, installing, maintaining and administering Windows servers (NT, 2000 and 2003). Responsible for managing the operation of private data communication lines (LPCDs) existing in the company, making contacts with the operating company when necessary.