Monitoring, troubleshooting and dealing with alerts and degradations in an AWS cloud environment and on-premises using zabbix, grafana and cloudwatch. Having as skills Network administration, Amazon EC2, Amazon S3, Opsworks, SQS, RDS, Linux environment administration, MySQL databases. Troubleshooting, teamwork.

Network administration and video conferencing support. Broadcast infrastructure support using IP.TV and Cisco Webex.

Working in the area of ​​CISCO (LAN, WLAN) network environment projects, performing sizing, planning and deployment based on customer needs. CISCO FIREPOWER security solution design, design and deployment. Realization of the design and deployment of wi-fi environment at Clube da Aeronáutica - headquarter RJ.

Performance in the area of ​​projects and support of local network infrastructure and VOIP environment.

Acting in the project of installation, activation and monitoring of LAN and WLAN environment infrastructure (CISCO) in the Maracanã stadium to attend the FIFA WORLD CUP 2014 project, at the service of the OI operator, coordinating technical team in the process of designing, analyzing needs, activation and support of these environments.

Acting in Mobilecare in the area of ​​operations and infrastructure in the administration and management of network assets (DELL and CISCO) and Pfsense firewall environments. Management and administration of Ruckus brand wi-fi controllers. Administration and management of APTILO Mobile Access Server to attend projects with cellular operators. CISCO ASA (failover, VPN) and CISCO and Ruckus WLC environments for wireless environments.

Acting in the design, implementation, maintenance and administration of infrastructure of local networks and telecommunications. Knowledge in configuration and management of local network assets (CISCO switches and routers). Participating also in the design, assembly and administration of local network environments (Windows 9x, 2000, XP, Vista and 7), installation and configuration of servers (Windows NT, 2000, 2003 and 2008). Extensive experience in the area of ​​customer service and support of microinformatics. Knowledge in the area of ​​support for Unisys mainframe users and Linux environment. Good knowledge in the areas of new technologies, always seeking to keep abreast of new technologies absorbed by the market.

Responsible for technical support at the State Water and Sewage Company (CEDAE), a company in which he provided services in the areas of installation, configuration and management of routers (CISCO series 800, 1700, 2500 and 7500), manageable 3COM switches and CISCO Catalyst series 1900, performing configuration of IP addressing, routes, ACLS and MAC Address registration. Having worked on the project (needs assessment and sizing), assembly (cabling, assembly of racks and patch panels), maintenance and administration of the various local networks implemented by the company. Installation, configuration and maintenance of microcomputers and network assets in general, as well as installation, configuration and support of DOS and Windows platform software (9x, NT, 2000 and XP) and Linux. He was also involved in the process of designing, installing, maintaining and administering Windows servers (NT, 2000 and 2003). Responsible for managing the operation of private data communication lines (LPCDs) existing in the company, making contacts with the operating company when necessary.

During the period at Casas Sendas Comércio e Industria S / A, I was responsible for the technological support in DOS and Windows software to micro users. Support the sales branches via modem (telesupport) to the various store systems and software installed there. Realization of the installation of the work environment (software used by the user); Responsible for electronic mail, communication rack connected to stores via modem; Assistance to stores with hardware and / or software problems.