Ron Santos Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

San Jose, California, United States

Campbell, California, United States

Provide direction and guidance to employees in their assigned job dutiesDetermine staffing requirements and ensure that office positions are filled promptly Employee recruitment, training, performance evaluation, promotion and termination activitiesManage orientations and exit interviews for employeesOversaw and Managed a staff of over 30 employeesSuccessfully help create new website to promote new business growthImplemented new software to help create a positive customer experiencePerformed general Human Resource functionsProcessed bi-monthly payroll through Intuit QuickbooksImplemented process improvements to streamline workflow and reduce costs.Observed business trends to provide solutions to customers and prevent profit declines.

Fremont, California, United States

Successfully created Mortgage Loan presentations to inform Realtors of new programsDevelop new business model to attract and recruit new Loan Officer for future employmentHeaded telemarketing campaign for growth of new business growth Recruited and managed a staff of 10 loan officers and telemarketers Performed underwriting duties to make initial mortgage loan credit decisionsAssisted in telemarketing and email campaigns for customer retention and new business developIdentified local influence centers and targeted activities to achieve lead prospecting goals.Devised successful marketing plan to consistently meet monthly sales goals.Conducted regular training and coaching to help sales personnel build and develop strong selling skills.Engaged customers to quickly identify needs, negotiate contracts, and close sales.Closed tough deals and complex sales using strong persuasion and negotiation skillsProjected sales and identified less profitable areas by closely monitoring operations.

San Jose, California, United States

Owned and Operated Franchise, serving as Executive DirectorAcquired, retained and deepened customer relationships with consultative / solution selling techniquesDevelop new Marketing strategies to promote Sylvan Learning Product Managed and hired over 20 employees to insure proper work flow and sufficient staffConducted weekly / monthly staff meeting to go over staff goals and teacher expectationsPrepared and submitted month end / year end reports to corporateImproved processes and quality of services through staff training and development.Oversaw and managed organizational operations in alignment with brand mission and values.Engaged in daily activities by preparing comprehensive budgets, reporting on revenue and expenditure and driving fundraising efforts.Led organizations through growth, restructuring and other significant changes to meet successful outcomes.Enhanced performance and productivity by implementing streamlined processes and updated

San Jose, California, United States

Supervision of over 200 Loan Agents / Real Estate Agents / Staff Management of $50+ million pipeline per monthSuccessfully organized First Time Home Buyer Seminars and leveraged Realtors in the area to helpbuild purchase businessSourced clients through referrals from real estate agents and business professionals, includingtelemarketing campaignsConducted weekly, monthly, quarterly sales meetingSuccessfully expanded business to 15 offices throughout California