Ronan Mitchell Email & Phone Number

• Communications, marketing and website maintenance responsibilities for the guesthouse• Coordination of queries, bookings, checking in of guests• Delegate tasks to guesthouse staff and ensure that all tasks are complete each day• Responsible for maintaining stock levels for breakfast and the various products needed to clean and supply guest bedrooms• Responsible for all accounting matters related to the business, supply of accounts for VAT, end of fiscal year tax and other accounting issues• Customer service management - liasing with customers, dealing with any queries or complaints to sustain a friendly atmosphere to ensure continued satisfaction of our guestsProperty Development Responsibilities• Coordinate with the auctioneer in relation to potential buyer or leasers• Once agreed on a buyer, set up meetings to negotiate price and suitability of the site• Ensure continuous communication with bank manager in order to receive their guarantee and approval of the sale• Converse with architect to provide a detailed and accurate map of boundary and layout of the site to all parties • Involved in negotiations between clients and architects to ensure the proposed design matched needs• Co-ordinate with the local town Council and town Clerk in relation to the plans and lead discussions for planning application• Initiated communications between the buyers, solicitor and our solicitor to make certain the terms of the contract are agreeable to both partiesCurrent status of project: contracts signed, and sale is subject to successful granting of planning permission

Motor Claims Department (work placement completed as part of the university degree) Responsibilities • Directly responsible for the handling of claims• Hold key responsibility for managing incident reports with liability issues and assigning experienced claims handlers• Act as a first point of contact with the First Notification Department to ensure the timely registration of claims• Liaise with internal departments in connection with all aspects of finalising claims statements• Provide customer service expertise to clients and maintain business relationships with all Allianz partners• Directly responsible for the review of the First Notification Department and present briefing sessions to staff members and management on certain key issues• Responsible for the development of a manual to be used in the training of staff to set up claims correctly

Bar employmentResponsibilities• Ensure a friendly and efficient service to customers at all times• Directly responsible for stock control, including ordering and rotating stock• Assist in the organization and preparation of functions within the club• Coordinate green-fee bookings to ensure fluidity on the golf course• Serve food for lunchtime and evening mealsMaintaining the clubhouse in a clean and hospitable fashion for members and guests alike