Ronda Cooper Email and Phone Number

Develop, recommend, and implement administrative policies, plans, and procedures to provide effective solutions. Provide guidelines and plans that assist in meeting program priorities. Ensures regulatory compliance for administrative work and assists in correcting problems that conflict with established guidelines and rules. Assembles and evaluates data and information from a variety of sources to develop, update, and balance the unit’s budget. Budget presentation follows unit needs and subscribes to the larger program’s existing templates and workflow. Budget is regularly updated and checked for accuracy using available information. Errors and discrepancies are brought to the attention of supervisors and corrected as advised. Maintains detailed records and supporting materials for the budget to ensure adequate compliance for audits and historical reference.

-Work with a high degree of independence in performance of assigned duties; analyze program requirements, establish program plans/procedures ensuring effective coordination of office, warehousing, inventory, and logistical processes-Nurture positive/professional work relations with individuals from different backgrounds; trained in dealing with difficult, hostile, or distressed customers/co-workers; effective worker in high stress situations/tight deadlines -Analyze/resolve difficult issues/problems involving processes work methods, data management, and operational procedures/problems resulting in timely delivery of services to meet the needs of the customers and supporting unit-Provides advice to supervisor of significant issues and problems related to work accomplishments/discrepancies-Responds to a customer complaint about a product or service and follow through until the problem is resolved-Exercise independent judgment on planning, scheduling, and execution of all facets of office/warehouse operations-Meets with key customers and coordination officials to assess customer satisfaction, explaining organization policy and procedures, and resolve problems that arise; works with customers to determine appropriate products or services -Resolve a variety of conventional problems in carrying out all phases of disposal for excess government property-Provides guidance to VA employees in order to properly complete a variety of requests, forms, and reports-Possess an in-depth knowledge of the overall office/warehousing/logistics plans, methods, procedures, and techniques-Primary responsibilities are to solve customer problems and decide which supplies/equipment is needed for workload-Coordinates material requirements; seeks information on new/existing products necessary for equipping a facility-Work requires customer needs are met in a timely manner; conduct surveys for improvement/customer satisfaction

-Conducted detailed Compliance Inspections (CIs), site surveys, and assessed unit’s mission effectiveness with Public Law, Department of Defense, U.S. Air Force, and Major Command directives; prepared recurring/special reports recommended improvements to logistic processes and directed on spot training for requesting sections -Wrote CI reports that represented inspection facts, findings, logical conclusions, and identified possible problems-Developed plans for executing decisions, set goals, and adapted new methods of implementation to evaluate conformance with policies, legal and regulatory requirements, procedural guidance, and data system accuracy-Developed, recommended, and implemented administrative policies, plans/procedures to provide effective solutions-Ensured compliance with governing directives and provided centralized oversight of critical supply programs through surveillance, analysis of trends and standards, and compliance directives; findings logged in a computer database-Served as a liaison w/other organizations to coordinate delivery of products to accomplish organizational goals-Provided guidelines to assist in meeting program priorities; Maintained detailed records for future references-Gathered, identified, and analyzed information, and developed recommendations to resolve substantive problems of effectiveness of inspected duties, in order to improve the efficiency each organization in carrying out operations-Developed/maintained timetables for maintenance/procurement of equipment; conducted monthly/annual inventories -Reviewed technical orders, checklists, job guides and manuals during evaluations/inspections for accuracy of duty-Maintained awareness of and communicated applicable laws, regulations, directives, and policies to unit personnel for administrative work related to acquisitions, agreements, travel, facilities, safety, security, and other related issues

-Oversaw the cataloging of non-expendable/expendable equipment; assigned category stock numbers in accordance with regulations, U.S. Air Force, and Major Command directives; ensured 100% equipment accountability -As a purchaser, coordinated purchasing activities with local procurement agencies, contracting officials, and vendors-Analyzed inventory data to maintain appropriate levels of equipment; advised management of equipment needs -Maintained systems office file and file outline on a Fiscal Year basis to coincide with source document files-Provided technical assistance and guidance to subordinate supply specialists, operating officials, and employees on regulatory requirements for material handling, warehousing, and inventory management operations-Initiated/recommended timely procurement of items with sufficient planning/consideration given to long or fluctuated procurement lead times in obtaining materials; ensured availability of items to meet established program/user needs-Evaluated inventory management processes or procedures to identify areas needing improvement

-Expertly performed supervisory duties; allocated work assignments, approved leave, and monitored/evaluated performance of subordinates; wrote yearly evaluation reports, monitored progress toward achieving my career goals-Coordinated stock level adjustments with warehousing, purchasing, and inventory management, and issued purchase orders for suppliers; ensured 100% complete and on-time inbound equipment/cargo-Performed research to determine reasons for patterns of transaction errors/failures; recommended corrective actions -Performed a wide variety of technical tasks relating to property disposal system through reutilization, transfer, donation (R/T/D) of excess DoD property involving a large variety of specialized items and equipment-Utilized Inventory Management Standard Operating Procedures, automated data processing, and tracking systems to maintain inventory control records; used graphics software to create charts for weekly How-Goes-It meeting -Ensured property was efficiently and effectively accounted for, described, and made available to organizations for screening; performed tasks related to all technical aspects for disposal of government property-Developed inventory program that helped improve utilization of supplies; advised team members on supply problems and deadlines for completion of work; Maintained standardized supply item data used in various supply systems-Directed annual inventories and warehouse validations to account for 60K line items worth $50M -Facilitated annual reconciliations, prepared kits for directed shipment to deployed locations; Assigned as Equipment Custodian; developed annual equipment requirements for duty section Supply Tech for Civil Engineer (CE) unit-Report of Survey (ROS) monitor; reviewed all ROS for completeness; advised customers of proper submission of ROS for lost, damaged, or stolen property; assisted with locating misplaced equipment