Ron Dodge Email and Phone Number
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I build and scale tech organizations and spur digital transformation to enable operational excellence and innovation within early-stage startups to Fortune 50 companies. I combine tech expertise with wide-ranging business acumen to achieve unprecedented performance and profit gains. My strengths include:■ TECHNICAL LEADERSHIP, OPERATIONS & INNOVATION ■ I balance multiple, concurrent enterprise initiatives with a broad view of how the business, partners, disciplines, and distributed teams interplay to convert ideas into strategies and actionable solutions. ■ ENTREPRENEURIAL SPIRIT ■ With foresight and informed decision making, advance crucial initiatives in alignment with business and customer priorities. Remove obstructions and proactively address potential issues, collaborating across disciplines to build rapport, momentum, and alignment behind shared goals. ■ GLOBAL TEAMS ■Attract, develop, and mentor high-performing teams and build relationships at all levels of an organization. Foster rapport and engagement based on open communications, transparency, and respect. I welcome connections and conversations. Let’s talk about: Enterprise IT Vision | Digital Transformation | Best in Class Engineering Practices Data Privacy | Reliability/Disaster Recovery | Automation | Cloud Adoption & EngineeringCenters of Excellence | Innovation Hubs | Transformational Leadership Or even some of my favorite causes like animal welfare!
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Chief Technology Officer, Hcs | Sr. Director, Technology, Ally FinancialAllyCharlotte, Nc, Us -
Strategic AdvisorJoyntly Aug 2023 - PresentCharlotte, Nc, UsIn my role as an advisor at Joyntly, I provided strategic guidance and expert advice to the CEO and co-founder to:■ Provide strategic guidance and expert advice on business direction and growth opportunities.■ Assist in problem-solving across marketing, finance, technology, and operations.■ Offer insights to mitigate risks and navigate startup challenges.■ Validate business models and provided feedback on market fit and product development.■ Provide assistance with refining business plans, financial models, and marketing strategies -
Chief Technology Officer, Hcs | Sr. Director, Technology, Ally BankAlly 2017 - PresentDetroit, Mi, UsMost recently, I served as Chief Technology Officer for Health Credit Services (HCS), overseeing enterprise technology operations: IT, engineering, enterprise architecture, and cyber security. I joined the organization in its early stages, growing the company from a few people into a robust organization that attracted acquisition attention and secured a successful purchase.Following the acquisition by HCS by Ally Financial, I served as a Line of Business Exec and Head of Technology for Ally Bank’s point-of-sale lending and corporate finance business, where I direct program management, architecture, and engineering. I work closely with the executive team to develop and manage annual goals and KPIs/metrics.■ Serve as a voting member of the corporate steering committee governing lending line of business. ■ Directed IT for FinTech platform that grew organizations 100%+ YoY since 2016.■ Established, grew, and led 175+ team and $35M budget. Developed/deployed company’s technical vision and strategic outlook.■ Developed org structure and operating model for digital tech delivery, enabling 95+% delivery on commitments while spurring 10% gains in speed and efficiency each quarter.
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Senior Program Manager, Ms It Finance & Professional ServicesMicrosoft 2016 - 2017Redmond, Washington, UsI acted as program manager/product owner for solution generating ~500k invoices/year, $25B+ payments. ■ Contributed to annual plans of record, advancing global accounts payable business.■ Informed tech/architecture vision for invoicing. Updated platform architecture from monolith to microservices.■ Shifted company from waterfall to agile/Scrum. -
Senior Program Manager, Ms Windows & Device Group (Wdg)Microsoft 2015 - 2016Redmond, Washington, UsI delivered scalable services integrated within numerous products and technologies to enhance the customer experience. ■ Envisioned and executed services for Federated Search and Entity Management offered by Universal Store Team.■ Provided AI-powered auto-service suggesting incredibly relevant search terms (compared to Bing/Google) and boosted customer satisfaction 20+%. ■ Incorporated auto suggestions in help experience for Microsoft Office starting with 2016 release (utilized to this day). Serviced 18M+ requests/day at launch.■ Developed commercially viable, AI-powered bot framework as a native service (provided by Microsoft Azure) by revamping R&D tech.■ Built new rich text editor in partnership with Dynamics CRM.
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Senior Program Manager, Microsoft It/EcoMicrosoft 2013 - 2015Redmond, Washington, UsIn this role, I uncovered, planned, and executed the technical vision for a diagnostic platform that saved $30M+ through automation for a ~2,500 team of distributed engineers fielding almost 500K customer support incidents/year. I oversaw engineering throughout the diagnostic workflow. I crafted roadmaps across multiple platforms in accordance with partner priorities.■ Drove design/implementation of next generation diagnostics for Microsoft Support.■ Wrote processes and procedures for Program Management group.■ Created algorithms to ensure current, concise, and actionable content delivered by diagnostic solutions.■ Developed plans to address gaps due to international and domestic regulations/agreements (CVAA, Safe Harbor, US Nat policy).
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Program Manager Ii, Microsoft Engineering Community & OnlineMicrosoft 2012 - 2013Redmond, Washington, Us
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Diagnostic Program Manager, Microsoft Cts DiagnosticsMicrosoft 2011 - 2012Redmond, Washington, UsI created Agile/Scrum processes for teams, establishing a cadence for live-site triage, feature planning/execution, user feedback, and innovation. I oversaw the contributions of rotating contributors to a crucial platform, adhering to SLAs.■ Developed innovation intake process to expand involvement to virtual teams.■ Led infrastructure project that became a globally distributed and redundant system.■ Steered roadmap review and signoff from Commercial Technical Support, Microsoft Premier, and Product Quality & Online.■ Contributed to “Microsoft Next” award-winning program dedicated to automated diagnostics.
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Development Coordinator, Wholesale Technology ServicesWells Fargo 2010 - 2011San Francisco, California, UsHere, I served as a Scrum Master and SME, aligning teams behind standards to improve project performance. I also reported to the steering committee and product owners on project status. ■ Coached experienced staff on Scrum/Agile.■ Managed project finances to ensure quality, timely deliverables.■ Evaluated performance and crafted improvement plans. -
Information Technology Project ManagerAmtdirect 2008 - 2010Cornelius, Nc, UsMy scope here involved managing the project development lifecycle using Waterfall/SDLC and Agile/Scrum methodologies. I also designed custom processes to develop and release software (Enterprise SaaS). ■ Acted on Product Steering Committee shaping product development plans.■ Fostered accountability and provided guidance to team. -
Senior Project Manager, Professional Services GroupAvidxchange 2006 - 2008Charlotte, Nc, UsIn this early role, I onboarded clients through Enterprise SaaS implementations, delivering presentations and performing user trainings onsite. I was also entrusted with managing an outsourced development team for a custom integration project. ■ Developed methodology to test installation and service configuration (internal and external).■ Architected/coded version control system for custom client configuration files.__________________Prior to 2006, served in Systems and Software engineering roles for Recognition Research, Inc. and Prometric / Sylvan Learning.
Ron Dodge Skills
Ron Dodge Education Details
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Wharton Executive EducationChief Technology Officer (Cto) Program -
University Of Maryland Baltimore CountyIt Management
Frequently Asked Questions about Ron Dodge
What company does Ron Dodge work for?
Ron Dodge works for Ally
What is Ron Dodge's role at the current company?
Ron Dodge's current role is Chief Technology Officer, HCS | Sr. Director, Technology, Ally Financial.
What is Ron Dodge's email address?
Ron Dodge's email address is ro****@****ite.com
What schools did Ron Dodge attend?
Ron Dodge attended Wharton Executive Education, University Of Maryland Baltimore County.
What skills is Ron Dodge known for?
Ron Dodge has skills like Agile Methodologies, Software Project Management, Scrum, Sdlc, Software Development, Requirements Analysis, Project Management, Saas, Software Development Life Cycle, Sharepoint, Testing, Databases.
Who are Ron Dodge's colleagues?
Ron Dodge's colleagues are Cameron Clements, Reyna Zuniga-Jimenez, Shoreh Ghafari, Briana Bothwell, Rob Craig, Lorri Parks, Leon Tyner.
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