Ron Edmonds

Ron Edmonds Email and Phone Number

Receptionist @ Melbourne Audiology Centre
Eltham, VIC, AU
Ron Edmonds's Location
Eltham, Victoria, Australia, Australia
Ron Edmonds's Contact Details

Ron Edmonds work email

Ron Edmonds personal email

n/a
About Ron Edmonds

Customer service guru with an IT background. Highly organised, people friendly, work well in and with teams. Love to bring order to chaos, create processes or just find ways to make the day productive and enjoyable. Side interests include presenting a weekly community radio show, managing multiple SM pages for the community radio station and radio shows. Also DJ at events and clubs, specialising in 80s music.

Ron Edmonds's Current Company Details
Melbourne Audiology Centre

Melbourne Audiology Centre

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Receptionist
Eltham, VIC, AU
Website:
melbourneaudiologycentre.com.au
Employees:
17
Ron Edmonds Work Experience Details
  • Melbourne Audiology Centre
    Receptionist
    Melbourne Audiology Centre
    Eltham, Vic, Au
    View
  • Serco
    Customer Contact Officer
    Serco Jul 2024 - Present
    Australia
    Helping customers with their enquiries
    View
  • Fascinating Events
    Small Business Owner
    Fascinating Events Aug 2020 - Present
    DJ at nightclubs, parties, corporate events and weddings. Run DJ events (Fascination80s)Manage all social media accounts relating to these activitiesManage all admin relating to these activitiesMusic creation + production
    View
  • Cardiobase
    Support Services Team Leader
    Cardiobase Jul 2022 - Oct 2023
    Melbourne, Victoria, Australia
    Lead a team of support officers to support customers who use Cardiobase software in the healthcare industry. The role is responsible for day to day support, managing software change requests, maintain version control across the customer base and manage, implement projects requested by customers and set up new systems for new customers.
    View
  • Canterbury Timber Windows & Doors
    Customer Service Coordinator
    Canterbury Timber Windows & Doors Oct 2021 - Jun 2022
    Melbourne, Victoria, Australia
    Liaising with customers to keep up communication and provide solutions to problems. Schedule jobs to techs and ensure they have all necessary equipment and parts. Assist manager with process reviews and implement improvements.
  • Aroflo Innovations Pty Ltd
    Software Trainer
    Aroflo Innovations Pty Ltd Mar 2021 - Sep 2021
    Ringwood, Victoria, Australia
    Training and implementing job management software to businesses mostly in the trades and industrial sector. Training is tailored to suit the individual business needs.
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  • Bunnings
    Tech Services & Support (Vic-Tas) At Bunnings
    Bunnings Jul 2016 - Mar 2020
    Hawthorn, Victoria, Australia
    Part of a team of 10 in a technical team, responsible for the support of hardware and systems in 80+ Bunnings stores across the Vic-Tas region. Also responsible for the successful delivery of small to medium projects, including store openings and closures. Key Achievements• Redesigned the mobile device repair process to speed up turnaround• Successful delivery of Click & Collect across Vic-Tas in a tight timeframe• Total review of ServiceNow Knowledge Base and initiatives to encourage participation
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  • National Hearing Care
    Service Desk Officer
    National Hearing Care May 2013 - Jun 2016
    Mulgrave, Victoria, Australia
    Work on a Service Desk with a team of technical staff supporting around 700 users in over 190 branches and offices across Australia. Ensure that customer requests and issues are logged, escalated and resolved within SLA timeframes. Assist with review, improvement and creation of processes to improve service levels. Key Achievements• Implemented new ticket logging system, enabling better reporting and trend analysis
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  • Adecco Group Australia
    Service Desk Officer
    Adecco Group Australia Jan 2012 - May 2013
    Freshwater Place, Melbourne
    Work in a Service Desk team of technical staff supporting around 900 users in over 30 branches and offices across Australia. Ensure that customer requests and issues are logged, escalated and resolved within SLA timeframes. Assist with review, improvement and creation of processes to improve service levels. Key Achievements• Assisted with implementation of ServiceNow into the business
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Ron Edmonds Skills

Presentation Skills Tas Help Desk Support Stakeholder Management Service Desk Itil Networking Data Analysis Software Documentation Team Management Process Improvement Lesson Planning Operations Audio Post Production Audio Editing Business Process Training Customer Service Technical Support Budgets Management Project Management Scriptwriting Business Process Mapping Services Radio Broadcasting Media Production Audio Recording

Ron Edmonds Education Details

  • Community Media Training Organisation
    Community Media Training Organisation
    Communication And Media Studies
  • Community Media Training Organisation
    Community Media Training Organisation
    Certificate Iii Screen & Media
  • Rmit University
    Rmit University
    Business Administration And Management, General
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  • Rmit University
    Rmit University
    Diploma Of Business (Fronline Management)
    View

Frequently Asked Questions about Ron Edmonds

What company does Ron Edmonds work for?

Ron Edmonds works for Melbourne Audiology Centre

What is Ron Edmonds's role at the current company?

Ron Edmonds's current role is Receptionist.

What is Ron Edmonds's email address?

Ron Edmonds's email address is re****@****.com.au

What schools did Ron Edmonds attend?

Ron Edmonds attended Community Media Training Organisation, Community Media Training Organisation, Rmit University, Rmit University.

What skills is Ron Edmonds known for?

Ron Edmonds has skills like Presentation Skills, Tas, Help Desk Support, Stakeholder Management, Service Desk, Itil, Networking, Data Analysis, Software Documentation, Team Management, Process Improvement, Lesson Planning.

Who are Ron Edmonds's colleagues?

Ron Edmonds's colleagues are Rangi Rodrigo, Frenz Teng, Melbourne Audiology Centre, Dilnu Muhandiramge, Valentina Bolados.

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