Roneka Jones Email & Phone Number

Sacramento, Ca, Us

Sacramento, Ca, Us

Folsom, California, United States

Create IT tickets for access to event inboxesCreate event docs to be placed in client account folders from department approved templates.Engage in inter-departmental communication with the IT, contact center, and housing departments for the creation of event Q&A’s, event inboxes.Down the Contact Center event FAQ and complete for each event where they are contracted by the client.Utilize event technology systems to build registration sites and event mobile appsParticipate in client development calls to understand build and design scopeOrganize and review content templates for data importComplete final event check prior to event site launchWork closely with the Event Technology Success Manager to provide the following:Implementing client vision on websiteProviding best practices for site design and content implementationAdhering to Implementation Timelines established by the Event Technology Success ManagerProactively provide recommendations for corrective action to Event Technology Success Managers as appropriateTroubleshoot issues, thereby identifying and remedying trendsCreation and accurate scheduling of email campaignsWork with Event Technology Success Managers to execute overall event services using designated technologyProvide recommendations for build process enhancement and increasing efficienciesParticipate in client conference calls as requiredUtilize all office tools in the completion of assigned tasks (Excel, Outlook 365, STOVA, Cvent, Asana, Teams, Swapcard, Streampoint, HubSpot, Harvest, SharePoint)Assist as needed with fulfillment of onsite or day of support including troubleshooting technical issues, helping attendees, assisting with site modification, and other logisticsAdditional responsibilities beyond what is listed above may also be required as needed

Folsom, California, United States

- Create and maintain process and training documentation, ensuring accuracy and consistency.- Update workload documentation, ensuring accurate tracking of project management hoursmonthly.- Perform regular reconciliations of CD merchant transactions post-event.- Review and process chargebacks, ensuring proper documentation and resolution.- Collaborate with the finance and customer support teams to address customer concerns anddisputes.- Generate and analyze reports for the department. - Support in resolving any issues or discrepancies identified during the audit process.- Conduct audits of Stova and Cvent platforms, ensuring client access is within the contracted scope.- Identify and report any discrepancies or issues found during the audits.- Create and update department standard operating procedures for post-event reports.

Sacramento, California, United States

Tasks:- Research and identify potential vendors.- Evaluate vendor capabilities, reliability, and reputation.- Coordinate with relevant departments to understand their specific vendor requirements.- Collect and verify vendor documentation, including licenses and insurance.- Coordinate with internal teams to ensure new vendors understand company policies and procedures.- Build and maintain positive relationships with vendors.- Act as a point of contact for vendor inquiries and issues.- Address and resolve conflicts or disputes with vendors.- Please communicate with vendors to let them know about company requirements and expectations.- Manage and document all vendor communications.- Ensure vendors comply with relevant regulations and standards.- Conduct periodic audits of vendor operations on the day of the event. - Create and send vendor invoices.- Resolve any billing discrepancies or issues.- Identify opportunities for process improvements in vendor management.- Maintain accurate records of vendor licenses, communications, and performance.- Address and resolve conflicts or disputes with vendors before, during, and after the event. - Escalate issues to higher management when necessary.

Sacramento, California, United States

RicoLayer Events is an event planning company that focuses on helping you celebrate life's social moments. We offer partial and full-production planning packages that take the stress away from planning your event, leaving you to enjoy time with family, friends, and peers.

Rancho Cordova, California, United States

Sacramento, California, United States

Sacramento, California, United States

Sacramento, California

Sacramento, California Area

Napa, California

Napa, California

Napa, Ca

Kansas City, Missouri Area

Topeka, Kansas Area

Topeka, Kansas Area

Emporia, Kansas

Kansas City, Missouri Area

Certificate In Legal Studies, Legal Assistant/Paralegal

Legal Studies emphasis

B.A. Political Science, Political Science And Government, Art

Activities and Societies: Pre-Law ClubEmphasis on political science and art courses

High School Diploma