Ronel G. Email & Phone Number

Valenzuela, NCR, PH

Melbourne, Victoria, Australia

Spearheaded GA4 migration, including conversion and e-commerce tracking setup. Daily health check of GA properties. Set up GA and GTM accounts. Write data layer scripts for custom tracking via GTM. Set up enhanced conversion tracking in Google Ads.

• Daily monitoring and auditing of different Google Analytics accounts of clients ensuring report is as accurate as possible.
• Setting up different event goals and interpreting conversion reports.
• Creating Google Tag Manager accounts and setting up tags for event and pageview tracking.
• Implementation of GA and GTM tags via different CMS (WordPress, Squarespace, Weebly)
• Setting up reports in Data Studio
• Troubleshooting of GA goal issue and other data inaccuracies.

Taguig, Philippines

• Answered queries from Google Ads Account Managers and advertisers regarding Ads Conversion Tracking and Remarketing via ticket system and video call through Hangouts.
• Troubleshot conversion tracking tags on conversion pages to make sure code implementation (hard-coded and via Google Tag Manager) is okay and firing as intended.
• Analyzed reports and interpret conversion and remarketing data.
• Assisted clients with their Google Analytics tracking, code implementation and reporting… Show more
• Assisted clients with their Google Analytics tracking, code implementation and reporting concerns.
• Checked colleagues tickets and listen to their video call conversation to ensure quality threshold is being met. Show less

Novaliches, Quezon City

• Answered queries from Teletech Employees in the Philippines, US and Canada through ticket and chat system.
• Coordinated with different Human Capital Services Department to support employees concerns.

EDSA Cor United Street, Greenfield District, Mandaluyong City.

• Answered technical related calls and emails from Epson customers in USA and Canada.
• Assisted the customer on troubleshooting their Epson products making sure that they work as advertised.
• Guided the customers on setting up the product and installing the drivers and software on a supported computer (Windows and Mac OSX).
• Helped the customers on connecting the products to the wireless network or through USB and LAN connection.
• Facilitated different ways on connecting the… Show more
• Facilitated different ways on connecting the supported products to a variety of hand held devices like smart phones and tablets (iOS and Android).

EDSA Cor United Street, Greenfield District, Mandaluyong City.

• Answered technical related calls about the Zune device.
• Assisted the customers on setting up the Zune device and installing the drivers and software on a supported computer (Windows).
• Facilitated troubleshooting steps to make sure that the Zune device works as advertised.
• Helped the customers on syncing the songs from their library to the Zune software and the Zune Device.
• Assisted the customer on creating and managing their Zune account.
• Guided the customers on how… Show more