Ronell Smith Email & Phone Number

Greensburg, Pennsylvania, United States

Greensburg, Pennsylvania

Monessen, Pennsylvania

Registered patients for walk-in and appointment HIV/STD screenings and clinics and Hepatitis C testings.Assembled STD packets for screenings and clinics; communicated information on these services to the public.Provided up-to-date VIS (vaccine information statements) to immunization clinic patients.Addressed letters and sent rabies fact sheets to animal bite victims and animal owners.

Donora, Pennsylvania

Processed applications and renewals for cash assistance (CA), medical assistance (MA), food stamps (FS), and LIHEAP (LC).Used ImageTrust software to scan and index PA600R (benefits review document), PA564 (semiannual reporting form), and other documents and distributed to caseworkers or supervisors.Ensured timely distribution of appeals to supervisors.Responsible for intake routing slips for new caseload assignments and ongoing re-assignments to MA/FS or Medical Assistance for Workers with Disabilities (MAWD) caseworkers.Assisted with monthly MA renewal calls for caseworkers; comments were entered on all calls.Interacted with clients at receptionist desk and on telephone.Issued Pennsylvania ACCESS cards locally and centrally for Counties 63 and 65, recorded information for local issuances in daily EBT card log, verified client ID, and completed weekly EBT inventory log at end of day.

Answered telephones and gave information to callers, relayed messages, or transferred calls to appropriate individuals. Filed utility bills electronically according to location and account number (Public Works). Operated switchboard at Westmoreland Manor, which included duties such as receiving, documenting, and reporting Westmoreland County call offs; generating work orders for maintenance; and communicating information via pager. Conducted reference checks on prospective Manor employees. Scheduled and participated in new hire interviews. Assisted HR Coordinator with general orientation and payroll packets for new Manor employees. Analyzed employee files for complete, correct pre-employment and orientation information according to state regulations. Coordinated drug screening process for prospective County employees and interns. Scheduled physicals for prospective Manor employees and conveyed information to appropriate personnel. Administered typing, spelling, and math tests for unit clerk positions. Enrolled new Manor employees in KRONOS and enabled usage of the system. Authorized requests for name identification badges. Researched and considered long-term care facility improvements with Nursing Home Administrator. Completed projects of confidential nature and maintained confidentiality of such projects.

Tutored students in General Psychology, Abnormal Psychology, and Intermediate Writing. Drafted notes in class for assigned students, maintaining adequate records of each note-taking session. Aided as a reader for designated students in make-up test sessions. Proofread documents for students.

Master Of Arts (Ma), English Language And Literature, General

Activities and Societies: Sigma Tau DeltaCompleted two seminar courses -- Seminar in World Literature and Seminar in Literature.

Bachelor Of Arts (Ba), Letters, Arts, And Sciences - High Distinction

Activities and Societies: Honor Society of Phi Kappa Phi, Pi Sigma Phi Honorary SocietyEnglish and psychology minors (2004)