Ronald Femia Email & Phone Number

Buffalo, NY, US

Greenwood Village, CO, US

As a highly skilled and experienced Sr. Project Engineer, I excel at managing multiple projects simultaneously and possess a deep understanding of Microsoft 365 and Azure security products.- Experienced in driving successful legacy data center to Microsoft 365 migrations. - Expertise in Exchange Online, SharePoint, OneDrive, and Teams, as well as DLP (Data.

Cheektowaga, NY, US

Member of Professional Services Team* Primary Microsoft Sr. Engineer* Perform Exchange Upgrades for customers, both on-prem and to Microsoft 365.* Virtualization of Environments to Hyper-V and VMware* Handle Escalated Issues regarding all Microsoft Stack Products.

Amherst, NY, US

• Server maintenance, deployment, creating and monitoring.
• Internal DBA, and consultant for customers DBAs.
• Participate in on-call and weekend work.
• Configure Dell PowerConnect switch stack and implement into infrastructure supporting 5 VLANs.
• Configure Sophos/Cisco ASA Routers
• Build and Deploy Disaster Recovery Site

Amherst, NY, US

• Internal IT Support for company.
• Server maintenance, deployment, creating and monitoring.
• Internal DBA, and consultant for customers DBAs.
• Participate in on-call and weekend work.
• Configure Dell PowerConnect switch stack and implement into infrastructure supporting 5 VLANs.
• Configure Sophos/Cisco ASA Routers

Long Island City, NY, US

Contracted for a Project Team for Active Directory Migration* Evaluate hundreds of applications for migration from old domain to new domain.* Test, troubleshoot, and make appropriate changes to properly migrate applications from old domain to new domain. * Assist with user migrations.* Perform testing on cloned server environments in vSphere and validate.

Buffalo, New York, US

* Provide remote support while in the office for issues including: end user support, VMware, Citrix, Windows Server 2008/2012, Microsoft Exchange, Hosted Microsoft Exchange* Regular on site client visits on a week by week basis to support local IT staff with all in house issues* Emergency visits for issues including: network down, ISP cutovers, server.

Chicago, Illinois, US

* Handle escalated tickets as well as travel on site to client locations when the situation warrants it.* Provide direct and remote IT support for both desktops and laptops on a corporate network, supporting 100+ clients* Deliver superior customer service while communicating highly technical information to non-technical clients * Manage the.

New York, NY, US

Troubleshoot technical issues for traders daily.Assisted in moving offices including:- Wiring of coax for mounted televisions- Assembling network after configuration- Assembling machines for traders- Wiring speaker systemManage any other technical issues that arise

- Shadowed Field Engineers on a daily basis.- Managed minor tasks assigned from a help desk.- Learned basics of troubleshooting and dealing with customers experiencing technical issues

Washington, DC, US

- Worked in the IT Department in the NYC office.- Refurbished old computers for deployment.- Managed and assigned help desk tickets to myself and other IT department employees.- Sat in on business meetings and learned about Business and Software Requirements regarding website development.- Was apart of User Acceptance Testings, identifying and explaining.

Bs, Management Information Systems

High School