Ronald Femia Email & Phone Number

Buffalo, Ny, Us

Greenwood Village, Co, Us

As a highly skilled and experienced Sr. Project Engineer, I excel at managing multiple projects simultaneously and possess a deep understanding of Microsoft 365 and Azure security products.- Experienced in driving successful legacy data center to Microsoft 365 migrations. - Expertise in Exchange Online, SharePoint, OneDrive, and Teams, as well as DLP (Data Loss Prevention) and Data Retention strategies.- Proficient deep into the Microsoft 365 ecosystem, including Information Protection along with MDM, and MAM deployment using Microsoft Endpoint Manager (Intune).- Primary Microsoft Sr. Engineer- Perform Exchange Upgrades for customers, both on-prem and to Microsoft 365.- Virtualization of Environments to Hyper-V and VMware- Handle Escalated Issues regarding all Microsoft Stack Products.

Cheektowaga, Ny, Us

Member of Professional Services Team* Primary Microsoft Sr. Engineer* Perform Exchange Upgrades for customers, both on-prem and to Microsoft 365.* Virtualization of Environments to Hyper-V and VMware* Handle Escalated Issues regarding all Microsoft Stack Products.

Amherst, Ny, Us

• Server maintenance, deployment, creating and monitoring.• Internal DBA, and consultant for customers DBAs.• Participate in on-call and weekend work.• Configure Dell PowerConnect switch stack and implement into infrastructure supporting 5 VLANs.• Configure Sophos/Cisco ASA Routers• Build and Deploy Disaster Recovery Site• Setup VPN tunnels for site-to-site as well as SSL VPN.• AWS cloud migration team lead.• Azure migration team lead.• Serve as Network Architect and design solutions for the company with the ISO.• Assign work to Team members and triage issues to appropriate members.

Amherst, Ny, Us

• Internal IT Support for company.• Server maintenance, deployment, creating and monitoring.• Internal DBA, and consultant for customers DBAs.• Participate in on-call and weekend work.• Configure Dell PowerConnect switch stack and implement into infrastructure supporting 5 VLANs.• Configure Sophos/Cisco ASA Routers• Build and Deploy Disaster Recovery Site• Setup VPN tunnels for site-to-site as well as SSL VPN.• AWS cloud migration team lead.• Azure migration team lead.• Serve as Network Architect and design solutions for the company with the ISO.• Serve as a member of the Security team.

Long Island City, Ny, Us

Contracted for a Project Team for Active Directory Migration* Evaluate hundreds of applications for migration from old domain to new domain.* Test, troubleshoot, and make appropriate changes to properly migrate applications from old domain to new domain. * Assist with user migrations.* Perform testing on cloned server environments in vSphere and validate process before migrating* Regular project meetings with Sr. Engineers, Project Managers, and Project Engineers to update progress.* Update DNS entries, vCenter backup tags, and Solarwinds monitoring preferences for servers migrated to the new domain.

Buffalo, New York, Us

* Provide remote support while in the office for issues including: end user support, VMware, Citrix, Windows Server 2008/2012, Microsoft Exchange, Hosted Microsoft Exchange* Regular on site client visits on a week by week basis to support local IT staff with all in house issues* Emergency visits for issues including: network down, ISP cutovers, server issues, and any other problems that require immediate on site attention.* Perform weekly server maintenance tasks in order to track and maintain stable client environments.* Full builds for both physical and virtual environments. * AD/SQL/Exchange Setup and Configuration.* Firewall (Sophos, Sonicwall), and Switch setup and support.

Chicago, Illinois, Us

* Handle escalated tickets as well as travel on site to client locations when the situation warrants it.* Provide direct and remote IT support for both desktops and laptops on a corporate network, supporting 100+ clients* Deliver superior customer service while communicating highly technical information to non-technical clients * Manage the setup/maintenance of all client Windows systems & network infrastructures, including security * Successfully troubleshoot and analyze all systems related issues and provisioning of new systems as required* Responsible for management of telecommunications (VoIP, cellular, smartphones); installing and configuring PCs and peripheral devices

New York, Ny, Us

Troubleshoot technical issues for traders daily.Assisted in moving offices including:- Wiring of coax for mounted televisions- Assembling network after configuration- Assembling machines for traders- Wiring speaker systemManage any other technical issues that arise

- Shadowed Field Engineers on a daily basis.- Managed minor tasks assigned from a help desk.- Learned basics of troubleshooting and dealing with customers experiencing technical issues

Washington, Dc, Us

- Worked in the IT Department in the NYC office.- Refurbished old computers for deployment.- Managed and assigned help desk tickets to myself and other IT department employees.- Sat in on business meetings and learned about Business and Software Requirements regarding website development.- Was apart of User Acceptance Testings, identifying and explaining problems with each task.

Bs, Management Information Systems

High School