Ron Craig Email and Phone Number
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I am a senior multi-unit operations executive, with 20+ years of experience covering education, food-service, retail, business to business, e-commerce, gaming & entertainment, not for profit and automotive service sectors. A fact based decision maker with a track record of developing highly engaged and effective teams that deliver top and bottom line results.Offering a unique experience blend of strategic brand and multi-unit operational leadership, I have a strong track record of redefining concepts to succeed in an evolving marketplace, developing insight based strategies and leading teams to effectively operationalize plans across all areas of the business.
Childventures Early Learning Academy
View- Website:
- childventures.ca
- Employees:
- 201
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President And CeoChildventures Early Learning AcademyToronto, On, Ca
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PresidentChildventures Early Learning Academy Jul 2020 - Present
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Chief Operating OfficerPizzaiolo Gourmet Pizza Sep 2018 - Mar 2020Toronto, Canada Area -
Vice President (The Source) - Marketing, Operations, Real Estate And Business DevelopmentBell Jun 2012 - Jun 2018Toronto, Canada AreaReporting to the CEO, a member of the senior leadership team. Responsible for development of the annual strategic business plan and direction of the brand across all channels. Oversaw a team of 165 encompassing Marketing, Store Operations, Real Estate and Construction, Visual merchandising, National Call Centre, Business Development and Business Intelligence.- Led the development of a comprehensive brand and business transformation strategy to reposition The Source across both retail and on-line channels. - Spearheaded the development and implementation of a next generation retail store design. New format locations have consistently delivered 20%+ sales and traffic and exceeded all customer metrics.- Introduced Operational Excellence program encompassing defined retail and brand standards, KPI's and audit process.- Directed the development and expansion of new format locations (kiosk and vending) to profitably expand the retail footprint and elevate the brand profile with new demographics in non-traditional locations.- Directed the redevelopment of thesource.ca ecommerce platform to better reflect and represent the brand and incorporate best in class functionality. -
Director, Strategic Initiatives And LotteriesThe Princess Margaret Hospital Foundation 2011 - 2012Responsible for the strategic leadership and innovation of the Foundation Lottery program and development of new 'mega' fundraising event brands and initiatives.- Led a comprehensive customer segmentation and strategic review of the lottery program. 2011 programs achieved 13% growth and delivered an additional $1.5M in net revenues.- Led the ideation and development of PMHF - Golf to Conquer Cancer. Developed the program business case and secured board approval. -
Consultant - Retail Markets - Cara Airline ServicesRecipe Unlimited Corporation 2010 - 2011Reporting to the Divisional President, responsible for the development of retail and consumer business strategy for the division, identification and analysis of new market opportunities, leadership of new business pitches and account management of retail customers.- Created a comprehensive retail business strategy and go to market plan encompassing new retail accounts and buy on board revenue sharing model with key airline partners. -
Vice President, Kelsey'S RestaurantsRecipe Unlimited Corporation 2009 - 2010Reporting to the Divisional President, responsible for business planning, operational leadership and market positioning. Oversaw Brand marketing function including all advertising, media, pricing, menu development and research. Managed Franchisee Advisory Board and maintained all core vendor and partner relationships.- Led the annual planning process, brand positioning, marketing and communication, facility evolution food and beverage programs, operational excellence, people development and associate engagement.- Established Kelsey's Franchisee Advisory Board to facilitate improved communication, collaboration and brand consistency.
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Brand Vp/Director Of Operations - Montana'S RestaurantsRecipe Unlimited Corporation 2007 - 2009Reporting to the Divisional President as Operational leader for Eastern Canada. Directed a team of 6 regional area managers, 250+ field management and 4500+ hourly associates in the operation of 65 Corporate and Franchise locations with annual sales of $140M- Established an enhanced Operational Business Review and Planning process. Achieved 2.3% improvement in YOY EBTITDA while continuing to grow guest experience scores.- Developed and implemented labour management 'Best Practices' encompassing labour modelling, scheduling, training and store management structures that achieve a 1.25% reduction in annualized labour costs.- Implemented a comprehensive Associate Engagement strategy which included talent benchmarking, branded communication tool, rewards and recognition and structured team building. Associate engagement scores improved 5%+
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Vice President Marketing, Montana'S RestaurantsRecipe Unlimited Corporation 2004 - 2007Led the development and execution of marketing strategies, brand positioning and guest experience programs for a national, 90 unit division. Developed annual brand marketing plans and budgets. Led advertising, media, pricing and promotional functions. Managed Franchise Advisory Board, core vendor and partner programs and directed internal marketing teams.- Created positioning for the brand and led the development of a communication platform and in-restaurant experience program. Montana's advertising exceeded all Cara norms and resulted in a 3 fold increase in brand awareness while driving 8% sales growth.- Led the development of branded Guest experience platform that contributed to 10%+ improvements in Guest Satisfaction scores.- Spearheaded the development of an evolved new store design to improve guest experience, brand appeal and operational efficiency.
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Director, Corporate MarketingOlg 2001 - 2004 -
Director,Marketing - Retail, Ecommerce, CrmGrand & Toy 1998 - 2001 -
Director MarketingSpeedy Auto Service Sep 1993 - Sep 1998Toronto, Ontario, Canada
Ron Craig Skills
Ron Craig Education Details
Frequently Asked Questions about Ron Craig
What company does Ron Craig work for?
Ron Craig works for Childventures Early Learning Academy
What is Ron Craig's role at the current company?
Ron Craig's current role is President and CEO.
What is Ron Craig's email address?
Ron Craig's email address is rl****@****tico.ca
What is Ron Craig's direct phone number?
Ron Craig's direct phone number is +141620*****
What schools did Ron Craig attend?
Ron Craig attended Western University.
What are some of Ron Craig's interests?
Ron Craig has interest in Health.
What skills is Ron Craig known for?
Ron Craig has skills like Sales, Franchising, E Commerce, People Development, Marketing Strategy, Strategic Planning, Marketing Communications, Customer Insight, Retail, Team Building, Advertising, Cross Functional Team Leadership.
Who are Ron Craig's colleagues?
Ron Craig's colleagues are Mona Noroozi, Navneet Kaur Bains, Maysaa Hilfi, Sayyeda Hasnain M., Brandon Boax, Jesmyn Henderson, Affaf Sameera.
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