Ron M. Email & Phone Number

Morrisville, NC, US

Morrisville, NC, US

• Support pre-sales engineering activities for new and existing network solutions opportunities.
• Provide post-sales engineering, support including training, onsite/remote technical support, and implementation for account base in New Jersey.
• Design, engineer and implement network infrastructure for customers and Extreme Networks partners throughout New Jersey.
• Sales and support of Ethernet LAN switches, security appliances and applications, network management software and wireless network solutions.
• Write application notes to support end user implementations including testing configurations of new and existing technologies to meet customer requirements.
• Coordinate and provide training activities to customers and business partners in areas of expertise including Ethernet switching, wireless solutions, network security, and network convergence of IP Telephony, Voice and.

Morrisville, NC, US

• Support pre-sales engineering activities for new and existing network solutions opportunities.
• Provide post-sales engineering, support including training, onsite/remote technical support, and implementation for account base in New Jersey.
• Design, engineer and implement network infrastructure for customers and Extreme Networks partners throughout New Jersey.
• Sales and support of Ethernet LAN switches, security appliances and applications, network management software and wireless network solutions.
• Write application notes to support end user implementations including testing configurations of new and existing technologies to meet customer requirements.
• Coordinate and provide training activities to customers and business partners in areas of expertise including Ethernet switching, wireless solutions, network security, and network convergence of IP Telephony, Voice and.

• Oversee the entire Service Organization with a direct report to the CEO/President of the company.
• Consult with the CEO/President on strategy and company direction.
• Monitor overall business workflow to ensure efficiency and effectiveness.
• Perform all Quality Assurance reviews of all equipment orders.
• Direct and coordinate activities of Service Department concerned with the installation, support, pre-sales collaboration, and maintenance of customer accounts.
• Determine staffing requirements, and interview, hire and train new employees, and oversee those personnel processes.

• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
• Develop and manage work breakdown structure (WBS) of information technology projects.
• Manage project execution to ensure adherence to budget, schedule, and scope.
• Assign duties, responsibilities, and spans of authority to project personnel.
• Coordinate recruitment or selection of project personnel.
• Direct or coordinate activities of project personnel.

• Coordinate installation of software system.
• Analyze information to determine, recommend and plan installation of a new system or modification of an existing system.
• Consult with customers to develop specifications and set performance requirements that resolve customer problems.
• Modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.
• Develop and direct software system testing and validation procedures.
• Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

• Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
• Assess existing facilities' needs for new or modified telecommunications systems.
• Consult with the customer’s end-users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology solutions.
• Implement or perform preventive maintenance, backup, or recovery procedures.
• Inspect sites to determine physical configuration, such as device locations and conduit pathways for structured cabling projects.
• Responsible for product training/certifications as well as renewals.

• Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Manage staff, preparing work schedules and assigning specific duties.
• Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
• Document procedures for hardware and software installation and use.

• Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
• Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
• Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
• Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
• Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
• Inspect equipment on a regular basis in order to ensure proper functioning.

Worked Towards Associate'S Degree, Business Administration And Management, General

Education record