Ron Mcdonald Email & Phone Number

United States

Operations Directors work closely with Partners, Associate DVM’s, and Practice Manager’s to ensure the smooth operations or our partner hospitals, maximize client satisfaction, promote pet health,build positive sustainable cultures within our hospitals, and deliver solid financial results for our partners and investors. We strive to be the partner of choice, provider of choice, employer of choice, and investment of choice.

West Region

Leader in West territory and the front line in blending the two components of the Services Division business model – Community Clinics and Wellness Centers - skills and experience to ensure every Wellness Center and Field Office are not only operationally sound, but a positive, team-oriented environment that delivers results. Work alongside their leadership teams to ensure that pet parents are provided an exceptional experience in our wellness centers and community clinics. In addition… Show more Leader in West territory and the front line in blending the two components of the Services Division business model – Community Clinics and Wellness Centers - skills and experience to ensure every Wellness Center and Field Office are not only operationally sound, but a positive, team-oriented environment that delivers results. Work alongside their leadership teams to ensure that pet parents are provided an exceptional experience in our wellness centers and community clinics. In addition, responsible for ensuring the day-to-day operations of wellness centers and field offices are running successfully, maximizing center and clinic performance, and communicating with host location partners and veterinarians. Show less

Ripon, Ca, United States

Oversees the operational, financial and customer services aspects of assigned Wellness Centers. Assist in interviewing, on-boarding and training of team. Lead effective operations through the Leadership Competencies.

Stockton, California

Sacramento, San Francisco, Oakland, Central Valley, Fresno California Area

Lead, Direct, and Develop 18 Veterinary Hospitals teams in No. California (San Jose/San Francisco Bay area, Sacramento, East Bay Oakland, Stockton, and Fresno areas) to provide high quality preventive care, world class client service, top box associate engagement, all while treating Pets and people like family. Have managed several turnarounds and have developed strategies and teams to overcome market and hospital challenges. Very experienced at new openings and market growth. Have a passion… Show more Lead, Direct, and Develop 18 Veterinary Hospitals teams in No. California (San Jose/San Francisco Bay area, Sacramento, East Bay Oakland, Stockton, and Fresno areas) to provide high quality preventive care, world class client service, top box associate engagement, all while treating Pets and people like family. Have managed several turnarounds and have developed strategies and teams to overcome market and hospital challenges. Very experienced at new openings and market growth. Have a passion for developing leaders, people, processes, and delivering exceptional results and engagement.Establish plans and strategies focused on development and mentorship of teams (Chief of Staff, Practice Managers, Doctors, and associates) to realize their full professional potential and deliver results. Ensure compliance with practice protocols, local, state and federal laws in regards to Veterinary medicine, OSHA. Effectively use data analysis to review and determine Doctor productivity levels, address sudden changes appropriately through performance improvement procedures and P&O guidelines. P&L/Budget analysis and responsibility. Take appropriate actions to increase hospital productivity and improve efficiency. Manage cost of goods and labor below practice standards. eliminate waste, and sell more services versus product. Show less

San Jose, San Francisco, Oakland, And Sacramento Areas, Ca

Recruited and developed managers for 18-25 retail service centers. Worked with each store leader to identify and make improvements in productivity, efficiencies, sales growth, inventory shrinkage, advertising, and expense reduction. Directed and motivated store managers and associates to accomplish corporate and individual goals. Strong performance in reducing workers compensation and liability claims. Created and implemented annual operating plans. Managed new acquisitions and dealer… Show more Recruited and developed managers for 18-25 retail service centers. Worked with each store leader to identify and make improvements in productivity, efficiencies, sales growth, inventory shrinkage, advertising, and expense reduction. Directed and motivated store managers and associates to accomplish corporate and individual goals. Strong performance in reducing workers compensation and liability claims. Created and implemented annual operating plans. Managed new acquisitions and dealer takeovers to grow distribution for the company. Created new training strategy for field associates on selling and management. Served on Company's Standards Council and developed "Best Practices" for the organization that resulted in a 37% decrease in liability incidents and a $1.5 MM decrease in liability expenses. Show less

Merced, California Area

Promoted to Store Team Leader from ROS position. Spearheaded overall general and store manager functions, and led teams to achieve established store and region goals. Impacted quality and productivity by directing all merchandising, operational, and human resource functions at a $45MM location. Continually lead team of 250+ that successfully maximized profits, sales, and guest experience whie helping store team membeers grow and succeed through strong leadership and coaching. Recruited away… Show more Promoted to Store Team Leader from ROS position. Spearheaded overall general and store manager functions, and led teams to achieve established store and region goals. Impacted quality and productivity by directing all merchandising, operational, and human resource functions at a $45MM location. Continually lead team of 250+ that successfully maximized profits, sales, and guest experience whie helping store team membeers grow and succeed through strong leadership and coaching. Recruited away to multi unit position in another organization. Show less

San Francisco Bay Area

Started as Food Service District Manager, recruited to support the transition of Target food Service program to Branded concepts (Taco Bell and Pizza Hut). Developed Branded Food Service Portfolio. Responsible for the growth, profitability, and personnel development of Food Service, and later Store Consumables. This included the expansion of 270 Taco Bell, Pizza Huts, and Starbuck's into Target's Food Avenue Brand. Role changed to Regional Operations Specialist supporting and guiding stores… Show more Started as Food Service District Manager, recruited to support the transition of Target food Service program to Branded concepts (Taco Bell and Pizza Hut). Developed Branded Food Service Portfolio. Responsible for the growth, profitability, and personnel development of Food Service, and later Store Consumables. This included the expansion of 270 Taco Bell, Pizza Huts, and Starbuck's into Target's Food Avenue Brand. Role changed to Regional Operations Specialist supporting and guiding stores to maximum profitabiity, consistent performance, best practice sharing, and exceptional guest and team member satisfaction. Supported retail environments that generated more than $200 million in sales. Left this role to pursue District Team Leader Training - Promoted and elevated to Store Team Leader Show less

Ba, Politcal Science

Associate Of Arts (A.A.), General Studies