Ron Morse Email & Phone Number

Kansas City, Mo, Us

Overland Park, Kansas, United States

Teach and supervise students of a variety of ages when the regular teacher is unable to lead class. Create a cohesive and consistent learning experience for students. Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment. Adapt teaching methods to fit the needs of each individual student.

Overland Park, Kansas, United States

Analytics and Reporting on staffing for a Sales Call Center

Overland Park, Kansas

Create monthly/weekly and ad hoc reporting and provide insights for end-users via system tools (Tableau Desktop) and databases to support executive decisions regarding service and device pricing strategies.

Overland Park, Kansas

Assisted claims adjusters with all processes related to obtaining billing and records for claimants.

Kansas City, Ks

Assist customers with automotive repair/loss claims during highly emotional times, providing efficient and accurate service while offering a patient, empathetic voice to guide the customer through policy coverage, liability, accident procedure and settlement.

Overland Park, Ks

Assisted in the day to day mechanical operations of a local bicycle shop as well as selling new and used products to customers.Assist customers in an enthusiastic and courteous manner; providing “wow” customer service daily.Responsible for properly taking in all service work including correctly filling out service work orders, scheduling repairs and completing those repairs in a timely manner.Advise and assist customers with their product selection without bias.Communicate with shop manager of repair and warranty part needs.Build new bicycles and tune them to prepare for customer purchases and test rides.Perform routine bicycle tune ups as well as simple and complex repairs to customer owned bicycles.Perform troubleshooting to determine the scope of repairs needed as well as estimating cost for customers.Develop and maintain knowledge and expertise of all merchandise in department to effectively assist customers with accurate information; keeping current as new product lines are introduced.Assist with bike sales and any other bike floor duties as needed.Maintain a clean and safe workplace.

Sprint, Overland Park, Kansas

Subject Matter Expert, editor and contributor to Vendor Compliance Document (VCD). The VCD documents the Vendor requirements necessary for products to travel through the logistics process smoothly.

Sprint, Overland Park, Kansas

Managed multiple vendor relationships in forward and reverse logistics to ensure new and refurbished products of the highest quality reached customers. Performed quality audits of new and refurbished devices as well as factories and production lines at both domestic and international locations. Maintained inventor of golden devices and managed reporting database and team schedules.

Sprint, Overland Park, Kansas

Following software and hardware upgrade events to cellular towers, conducted audits of billing systems to ensure revenue was not negatively impacted.

Overland Park, Kansas

Led a retail store sales team as a Senior Sales Rep (Team Lead) and acted as Assistant Retail Store Manager when needed. Mentored sales representatives, tracked progress towards reaching monthly sales goals, and assisted customers in obtaining the right products and services to ensure their telecommunications needs were being met.

Bs, Computer And Information Sciences And Support Services

Education record