Ronnee Curt Asis Email & Phone Number

Houston, Texas, United States

• Managing calendar to set up meetings and protecting time blocks (focus, free, and buffer)
• Coordinating moves and logistics
• Conducting research on potential and existing donors
• Tracking and maintaining accountability for various tasks, including free and focused days, exercise, and goal management
• Attending executive meetings and providing accountability support
• Identifying opportunities, researching, and maintaining a list of potential donors

Makati, National Capital Region, Philippines

• Facilitated virtual training to newly hired Senior Recruiters, covering various aspects of the recruitment process
• Developed trainees’ competencies in sourcing and recruiting for specialized industries/clients
• Managed Outlook calendar to plot virtual performance and employee development coaching
• Provided administrative support when trainees are on call and conducted huddles during off-the-phone sessions
• Generated performance reports and created recommendations to management
• Collaborated with the branding team to create and modify training materials

Makati, National Capital Region, Philippines

• Facilitated T3s for Strategic Partner Instructors
• Supported the career growth and development of SPIs through scheduled virtual/onsite coaching and upskilling
• Coordinated training needs with stakeholders and conducted roadshows for department leaders
• Represented the training team as the integrity ambassador in client and integrity calls

Makati, National Capital Region, Philippines

• Facilitated onsite and virtual training to newly hired technical support representatives, tenured agents, and department leaders
• Identified skill/behavior gaps through call listening and observation then presented recommendations to operations leaders
• Conducted scheduled onsite and virtual coaching sessions for performance and employee development
• Created training materials and provided administrative support to operation

Makati, National Capital Region, Philippines

• Analyzed customer satisfaction data to develop effective operational strategies
• Collaborated with operations and training leaders for upskilling and coaching employees
• Provided administrative support to focus agents and helped increase their Customer Satisfaction Rate
• Completed ad hoc works for operations and training leaders as needed

Makati, National Capital Region, Philippines

• Provided account requests and technical assistance to customers for various issues related to voice over IP, internet connection, and television receivers using multiple CRM software and available knowledge bases

Pasig, National Capital Region, Philippines

• Conducted sales presentation of Korean skin care products through seminars and one-on-ones

Imus, Calabarzon, Philippines

• Offered clients reliable and forward-thinking financial solutions to help them achieve their goals through presentations