•Always represented company in a positive, professional and enthusiastic manner. • Proficiently reviewed all appropriate orders as necessary to implement services and/or facilities required for network installations, additions, changes, disconnects, and reconfigurations. Always ensured that all components were properly connected through the necessary slotting, jumpers, cross-connects, etc. Provided accurate and timely documentation on all circuit records, equipment inventory, spares and assigned projects. • Performed customer and network order installation and maintenance • Worked with vendors and customers in installation and trouble resolutions. • Tested and troubleshoot DS0, DS1, DSL, DS3, and optical circuits (OC-3 to OC-192). • Maintain switch and transport equipment by clearing major and critical alarms. . • Worked with Routers, IP Switches, VoIP Gateway, Soft Switch, DACS, Optical Transport equipment, and DC distribution system. • The ability to work troubles to resolution in a timely manner in a maintenance environment. • Knowledge of telecommunications with years of technical training and 14 years related experience.• Knowledge and ability to operate wide range of tools and test equipment; Power Optical meter, AC/DC Multi-meter, DS3 Coax Cable kit, Wire gun, and fiber optic meters• extremely proficient in T-1 & T-3 wiring to include DSX-1 and DSX-3 • Knowledge of IP Routing • Knowledge of sonet, experience with Fujitsu, Cisco, Alcatel/Lucent, Tell-labs,and ADC• Ability to work well independently,•