Senior System Administrator/End User Support
- Demonstrated proficiency in overseeing the entire system lifecycle, from architecture design to day-to-day maintenance.
- Led the migration of all user accounts, computer accounts, and Exchange mailboxes to new domain.
- Spearheaded the end-user upgrade of all PC’s to Microsoft 11 to ensure the quality and security of all systems.
- Eliminated system downtime by instituting robust fault tolerance and backup procedures.
- Spearheaded the migration of company wide data from on prem to the cloud, improving data accessibility and reducing server cost.
- Enhanced system security through implementation of multifactor authentication and automated system patches, decreasing unauthorized access by 80%.