Ronny Patrick Email & Phone Number

Dubai UAE

A travel consultant specializes in coordinating and booking travel arrangements for individuals, groups and businesses.Assist clients in making travel arrangement for both BUSINESS and holiday purposes. sightseeing ACTIVITIES and other travel related activities a client may need.Handling a travel desk at Radisson Royal Hotel - Dubai - UAE

Mumbai Area, India

Handling Remittance and Prepaid Card Program Managing all Agent Service Request, Agent queries, Dispute or complaints and ensures highest level of Satisfaction. Indentifying BC (Business Correspondents) For Bank of India. Create proper process flow of remittance program which includes remitter registration, Beneficiary Setup, Remittance and refund For.

Mumbai Area, India

Handling Remittance and Prepaid Card Program Managing all Agent Service Request, Agent queries, Dispute or complaints and ensures highest level of Satisfaction. Indentifying BC (Business Correspondents) For Bank of India. Create proper process flow of remittance program which includes remitter registration, Beneficiary Setup, Remittance and refund For.

Mumbai Area, India

• Team Leader / Team coach- Worked in CUSTOMER SERVICE, SALES & MARKETING process (PREPAID Cards, CHASE APPLICATION PROCESSING FOR CREDIT CARDS) Duration: 3 year 8 monthsJob Profile:  Handled a team of 24 associates
• Subject Matter Expertise
• Team Performance on improvisation of customer service for clients
• Handling Client Complaints
• Floor walking and Escalation handling
• Quality Checking. Escalation. Have trained approx 100 associates as per client requirements Have been an active part of the Hiring and recruiting team for Prepaid Cards Process, Conducting Interviews on behalf of the.