Managed development of reliability testing for new product family for companyEstablished new reliability lab to support new productManaged engineers and technicians for reliability testing

Manage multi-site, multi-national Sustaining Engineering teams, Minnesota, California, MalaysiaIntegrated/merged multi-national teams post acquisitionDeveloped streamlined processes to reduce turnaround time for FA in the factory and development teamsEstablished processes to ensure seamless transfer of product changes into production teamManaged transition after merger of internal development segments to optimize FA between newly integrated team.

Managed Failure Analysis team for SSD (Solid State Drives)Managed international relationship between US based and Singapore based FA teams.Managed multi-site FA team to support internal and joint development products.Managed multi-site FA team to support internal and joint venture products.

Managed Failure Analysis team for SSD (Solid State Drives)Managed the relationship between HGST FA team and Joint Venture partner FA team to identify and drive to closure issues found internally and at customer sites.Managed international relationship between US based and Singapore based FA teams.

Lead Failure Analysis team for SSD (Solid State Drives)Lead FA FW development for SSDManaged the relationship between HGST FA team and Joint Venture partner FA team to identify and drive to closure issues found internally and at customer sites. Developed FW to help isolate and identify specific issues found during FA process.

Developing firmware for SSD drive.Providing Triage and Failure Analysis support of solid state drive and NAND issues.Developing method and processes to reduce field failures

Developed HW and FW systems for small companies

Operated remotely as an I/O strategist and freelance security and software strategist; supported third party hardware and software solutions for non-Dell sales portfolio as a freelancer. Led partners and industry standards to maintain future solution requirements for customers. Spearheaded latest interconnect and solutions into marketing and advanced development teams, ensuring Dell could deliver these solutions to fulfill future customers’ needs. Liaised between marketing and development teams in Austin, Taiwan, California, Singapore, and China. Acted as the initial representative for Dell to Trusted Computing Group (TCG). Ensured BIOS development teams could incorporate new technology. Created system-in-system architecture and prototype. Initiated contact with multiple new companies for possible products, including several security and educational that could provide a mutual advantage through unique collaborative solutions.Joined with multiple development teams to design a reliable strategy and product support for information security in handheld consumer devices and portable computers; developed clear requirements, reviewed current products, and wrote interface specifications that could be applied to a variety of similar products.Assessed requirements and specifications for a third generation dock, including I/O needs. This interface accurately predicted the standards that were finalized.Created embedded controller architecture that reduced costs and allowed customization of security and management features; enabling multiple vendors chips to interact and relay point of consumption solutions. Lowered the cost of solutions for notebooks by defining ASIC refinement to optimize hardware and firmware tradeoffs.Ensured consumer notebooks supported multiple vendors docking products, collaborating with vendors to optimize usability for supported interfaces.Interacted with key vendors to solidify strategic technology interactions on I/O and mobile needs.

Created this new position as a BIOS technologist within the Office of the Chief Technical Officer. Supervised mobile I/O and docking. Represented Dell in such industry groups and bodies as PCI, PCMCIA, USB-IF, Mobile Advisory Council, and usability council.Key highlightsDeveloped several industry standards, including one that solved problems for the consumer and guaranteed compatibility between products. Led pre-standard and standard body work on mobile development for PCI Express, 3GIO, and Arapahoe Work Group.Designed D-series docking interface that resulted in lower costs and improved usability over the first C-Series dock.

Supervised teams that designed Firmware and BIOS for new mobile products. Ensured BIOS and Firmware functioned properly for first system power on test.Key highlightsEquipped notebook products with the latest technology.Lowered costs and created new features by creating embedded controller and support chips with vendors.Educated development partners in Taiwan on Dell BIOS. Designed cross-company methods for BIOS and firmware. Ensured two ODM partners understood the Dell BIOS, and modified both Dell and ODM processes to facilitate sharing and updating of BIOS and firmware through multiple product development and maintenance.

Created portable computer embedded controller firmware and BIOS, hardware, and control software for outdated power supply system. Implemented System Management that encompassed I2C protocol for server management systems.