Communications Specialist
Current• Manage over four hundred global long haul circuits supporting Military Medical Facilities.• Translate approved customer requests for telecommunications services into Telecommunications Service Requests (TSR) utilizing the Defense Information Systems Agency (DISA) Direct Order Entry (DDOE) system. • Initiate bandwidth analysis reviews / reports and recommend customer solutions for greater bandwidth at a reduced cost.• Coordinate circuit actions with DISA, commercial vendors, Army-Navy-Air Force communications offices, and military medical facility customers to ensure circuit requirements are met.• Coordinate Scheduled, Demand and Control Seizure circuit outages with the Military Health System Service Center (MHSSC), DISA, and military medical facility customers to assist with circuit restoration and rerouting if required.• Coordinates with management and customer on funding, requirements analysis, and project status issues. • Maintains Circuit Management Remedy database to track project status and schedules to ensure circuit actions occur timely and within provisioning parameters. • Provide Remedy database extractions and spreadsheets to MHS Enterprise Infrastructure management to support mission/cost analysis database with complete circuit status provisioning parameters and schedule information.