Ron V. Email & Phone Number

Virginia Beach, Va, Us

Virginia Beach, Virginia, United States

As a Resume Writer (Contract), I improve resumes, cover letters, and LinkedIn profiles and conduct phone calls for information gathering. I operate internal software programs Gmail, Slack, Trello, and the team website. I establish and maintain client relationships via email, phone, and text. I work within a flexible and autonomous environment.

Remote

As a Freelance Resume Writer, I wrote career-defining resumes. I completed over 700 resumes/CVs in addition to cover letters and LinkedIn profiles. I received many 4/5-star feedback reviews from satisfied customers by incorporating client language and personality and understanding chief, executive, senior, mid-level, and entry-level positions. I wrote resumes for various industries and jobs: arts/entertainment, education, research, operations/logistics, sales/marketing, government, science, and general business. I accepted orders for resumes, CVs, cover letters and LinkedIn profiles and collaborated with clients to analyze career goals and work experience.

Virginia Beach, Virginia, United States

As a Personal Plan Advisor, I sold Medicare Advantage during the Annual Enrollment Period (AEP) within a call center environment. I sold 98 Medicare Advantage policies with carriers Aetna, Humana, Cigna, Anthem, and supplement products for the 2020 Annual Enrollment Period (October 15 – December 7) for Total Insurance Brokers. I increased company revenue by completing insurance applications over the phone using internal customer relationship management (CRM) systems for Optima Health.

As a Training Specialist, I oversaw a customer service training program for a major insurance/financial client for a business process outsourcing (BPO) services company. I trained classes with up to 30 employees within 15 different systems with over 300 customer service processes. I launched a second customer service site in Las Vegas, Nevada. I decreased average call handling time by integrating realistic call simulation during training and expanding the curriculum.

Chesapeake, Virginia, United States

As a Licensed Insurance Sales Agent, I managed pre-qualified, live transfers for prospects interested in supplemental health insurance. I handled sales calls in 45+ states in a call center environment. I spearheaded contributions to record-breaking sales years in 2014 and 2015 by exceeding personal sales goals/quotas, coaching effective sales strategies, and training successful sales and pre-qualifying agents. I led the sales team with new management and office transition and ramped up sales productivity by filling needed supervisory roles. I served as a program/product subject matter expert and assisted new agents with product knowledge, process flow, and application platforms.

Bachelor Of Science In Business Administration, Marketing

Associates In Science In Business Administration