Ron Wallace Email & Phone Number

Boulder City, Nv, Us

Las Vegas, Nevada Area

Responsible for the planning, execution and delivery of Systems, Platforms and Hardware projects in support of Class II gaming systems and cabinets.• Collaborate with Product Strategy and Development teams to understand product roadmaps broken down into Epic’s and Story’s. Identify and manage cross team feature and product dependencies.• Lead Sprint planning and product grooming sessions. Participate in daily scrum meetings. • Perform project tracking including Sprint success, reporting and metrics.• Drive release planning including emergency releases. • Coordinate software merges in preparation for final testing and release. • Own the product defects (bugs) backlog and drive to timely resolution. Drove hundreds of outstanding issues to resolution and ensure all outstanding issues are triaged and planned for resolution.• Interface with external suppliers both in the capacity of program / project controls and sometimes in a technical leadership role.• Collaborate with internal Production and Operations teams to release new products as well as support released / deployed products.• Update and administer JIRA and Confluence with program / project / release information

Scottsdale, Arizona

Led the resolution (365x24x7) across all impacted organizations (US and APAC) for all blocker and highly critical issues affecting PayPal LIVE sites. Coordinated the triage, development of software and/or database updates, formal verification testing and release to the PayPal LIVE sites. Release Management, Change Management and Network Operations Center teams engaged as required. Engaged business and/or legal teams if impact of PayPal LIVE site issue required their involvement. • Accurate timely up-to-date status communicated to PayPal leadership until issue resolved.• Contributed to the SRE team reducing year over year resolution time by 20 percent.• As member of JIRA CCB team, standardized workflows, reporting and metrics for all PayPal engineering teams

Phoenix, Arizona Area

CDMA EVDO release manager reponsible for ensuring program goals (content, quality, schedule) are achieved. Coordinate release level activities across multiple teams and across multiple sites (US and India).Configuration Management Process Area Owner for NSN CDMA/LTE organization. Ensure process documents are maintained and support TL-9000 audits.

Responsible for the development of highly available fault tolerant platforms and associated applications for the telecommunications industry.• Managed and led the development, introduction and support for four highly available wireless communications servers/platforms supporting 2G, 2.5G, 3G CDMA and EVDO call management and network management capabilities.• Servers/platforms UNIX based (MIPS and Linux) with highly available architecture (active-standby, n+1 architecture). Hardware /software availability four nines (99.99%) to five nines (99.999%) up time.• Primary vendor manager for Tandem (then HP) across three platform projects. Contributed to quarterly executive product roadmaps, project and quality reviews, and daily status updates for significant customer issues.• Meet or exceed all quality goals (backlog, defects per lines of code, phase containment).• Managed project specific budgets up to twenty million dollars.• Directly managed up to sixteen direct reports as well as managed matrix teams up to thirty total team members. Staff located in three US cities and Bangalore India.• Conducted individual and team goal setting (aligned with division yearly scorecard goals), quarterly performance reviews and one-on-one sessions with direct reports.• Manage team members responsible for 24x7x365 level-3 support, with major customers including Verizon, Sprint and KDDI (Japan). Many other smaller wireless operators in other countries as well. Resolved all post release reported issues to customers satisfaction.Division configuration management (CM) process lead in support of TL-9000 (telecom industry), ensuring process are up to date, evidence collected to ensure process compliance and supporting audits by TL-9000 compliance firms.Implemented new Configutation management system across multiple locations (US, India)Implemented numerous S/W build improvements and automated regression tests across multiple projects.

Salt Lake City, Ut

Software developer on the first Unisys massively parallel computer (Intel platform running SVR4) Worked with ISV's to port and integrate Performance Monitoring software and Backup and Restore software.

Lead test engineer in support of the Customer Support of the 90's projectDeveloped C programs and scripts to test AIX softwareDeveloped record and playback software to support regression testing when IBM mainframe not available

Develop software (Unix and C) for the automated warehouse industry.

Develop communication software (UNIX SVR4, UNIX BSD, C) to connect Sperry mainframes to Unix dumb terminals and Unix workstationsTeam lab admin