• Providing inputs to the management on the policies related to the front office role and implementation of the same• Effective implementation of the processes discussed at the management level• Training the current staff on updation of policies along with the new recruits on continuous basis• Training the staff on presentation and communication skills• Reporting deviation in processes with regards to the functioning at the center to the management along with solutionsfor… Show more • Providing inputs to the management on the policies related to the front office role and implementation of the same• Effective implementation of the processes discussed at the management level• Training the current staff on updation of policies along with the new recruits on continuous basis• Training the staff on presentation and communication skills• Reporting deviation in processes with regards to the functioning at the center to the management along with solutionsfor the same• Managing the team for effective functioning to achieve the best favorable results• Data collection and monitoring with regards to billing and front office operations• Verifying the billing done and the corresponding cash collection by the front office executives on a daily basis• Verifying the daily expenses being done at center level• Verifying the billing as per the reports and HIS• Recording the discount, outstanding and other details at Management level• Keeping a track of TPA patients and their docket dispatch• Coordinating with insurance companies for processes and tie-ups• Preparation of operational report on a daily basis for the management• Handling of customer complaints/ queries, if any• Assessment of the manpower requirement and the deployment of staff as per requirement• Recording the performance of the team basis the work delivered and assessing the same• Managing the leaves, disciplines and deployment of staff as per requirement• Mapping and creation of new services, if any, in HIS• Checking the implementation of processes by internal audits done at the centers during center visits• Verification of monthly doctor’s pay out for finance processing• Keeping track of the vendor bills and payments• Ensuring patient satisfaction by collection of feedbacks• Managing the inventory for non-medical material related to front office• Handling all the queries of front office and guiding them at all times Show less

• Created various process improvement workflows for smooth running of Operations.• Worked primarily with Project Managers, clients occasionally with e-Discovery vendors, or consultants from KansasCity.• Functional experience on eDiscovery platforms and troubleshooting issues while operating on application• Provided training to New Joinees on LAW Prediscovery Software• Conducted relevant searches (full text, keyword search) on electronic data using provided tools.•… Show more • Created various process improvement workflows for smooth running of Operations.• Worked primarily with Project Managers, clients occasionally with e-Discovery vendors, or consultants from KansasCity.• Functional experience on eDiscovery platforms and troubleshooting issues while operating on application• Provided training to New Joinees on LAW Prediscovery Software• Conducted relevant searches (full text, keyword search) on electronic data using provided tools.• Converted Native Files to TIFF Images (TIFF’ing) and provide .opt files (Load file productions) using LAW pre-discovery.• Responsible for improving training process for new team members recruited for fostering their performance to reachgoals and objectives within stipulated time frame.• Used training skills from teaching profession to train.• Used the team building skills from previous profession to form a cohesive unit working towards the same goal Show less

• Provided students with a platform to develop not only the educational skills but also logical skills• Developed innovative teaching methods to interest the students• Inculcated team building and motivating spirit in the children• Individual focus was provided to each student to help them identify their strengths and weaknesses• Worked on proving self confidence to each student• Created an interactive environment for the students to participate in each discussion