Roopesh Amin Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

1. Owning the Project Management of Enterprise voice orders for Products like VCIPLC & Global SIP connect.2. Single point of contact to a customer for the delivery of MACD, change, Upgrade, and downgrade order in Enterprise Voice for the clients like Infosys, TCS, Cognizant, Adobe, HCL and many more.3. Initiate kick-off call with a customer at initial stage of the order & complete the check-list to get details first time right.4. The job is to deliver new ITFS, DID numbers as per the requirement of the Customer for A-Z country.5. Ensure proper test is conducted as per standards for services being offered to a customer.6. Intact responsibility for Audio Conference and Web License delivery.7. Act as an interface between customer/clients & internal factory for smooth implementation of projects/services.8. Scheduling call throughout live testing for the smooth coordination with client and internal team9. Maintaining Reports and tracking down each and every order until commission, which helps the commercial team for billing purpose.

Abu Dhabi

• Preparing Proforma Disbursement Account (PDA) and Departure Disbursement Account (DDA) for any enquiry on the basis of port tariff.• Following up of consignee, shipper, owner and port and confirm the same to the clients.• Coordinate with clients for necessary documents for Customs clearance.• Solving the Problems related to Documentation.• Updating the clients regarding the status of consignments from time to time• Preparing daily, weekly and monthly consignment statements and provide the same through email to the clients.• Coordinating with transport department of the organization to ensure timely delivery of the consignment to the clients.• Coordinating with all branch offices located in different states.• Meeting with the client and make them understand the charges.• Ensure proper coordination with the clients.• Keeping track of the sales and customer complaints.• Handling Export Shipment.• Offering export quotations and price negotiations.• Daily and Monthly generation of MIS reports, analyzing the cases in Excel Sheet.• Analysis the data, verify, mapping and maintain master sheet for Original database.

Mumbai Area, India

Supply Chain Management (SCM): Preparing Daily, Quarterly and Monthly Dashboard Reports and Presentations. Downloading necessary data from SAP for report basis. Updating Net price, Material part number (MPN), Currency and other details in SAP. Preparing stock inventory and Non-moving stock, Material inward, Purchase order release, Site material consumption, PR to PO Ageing, Cost reduction from purchase and repair team, Site stock tracking on basis of one and three months, Logistics Freight expenses for sending material to the site and Vendor payment outstanding. Maintaining inward records for manufacturing and trading store to keep inventory flow records.  Coordinating or Visiting vendors for material status for On-floor or gone projects. Updating purchaser name, vendor name and project month and week in project shortage list for weekly meeting. Updating and downloading data for Marine sale and services and Industrial sale and services.  Keeping track of Performa invoices given by purchaser for daily payments with accounts departments. Preparing and updating Process and organizational layout in Visio.

Mumbai Area, India

Customer Service and Service Delivery: Generating Presale ID & Schedule ID, Order and Schedule ID also commissioned the same in Viznet for Voice Orders. Keeping proper track of the orders logged & commissioned on daily basis in Excel and Viznet. Preparing Indent for CPE Customer base orders and following respective team for PO. Preparing Service Delivery Report and Transaction Feedback Report on daily and monthly basis to give the overall performance of branches as well as Program Managers & handling the Enterprise Orders. Coordinating with the Viznet team and other teams for information required for day to day publication of the MIS, and other adhoc requirements. Flashing daily and weekly basis report i.e., CRFS missed & above 20 days Report, Terminated Schedule Report, Transaction Feedback Report, Daily dashboard report, Target V/S Achieved Report, Projection Delivery Report and request placed as per requirements from the department Downloading data from Viznet making necessary changes and uploading in SQL for viewing the Program managers and their HOD.

Mumbai Area, India

 Working knowledge of MISi & DB2 which is Maersk owned software. Checking all the invoices of vendors approved by me as well as manager and then it is ready for payment. Preparing vendors payment on daily basis & clearing all the outstanding payments for all 12 locations. Maintaining cash and bank records of Maersk Concerde Airfreight India Pvt Ltd. Preparing invoices of import and export for Maersk Concerde Airfreight India Pvt Ltd. Maintaining the entire daily, weekly & monthly branch wise report regarding payment to vendors as well branches performances.

Bachelor Of Commerce (B.Com.), Business/Commerce, General

Secondary School Certificate

Activities and Societies: RSP