• Executing end-to-end campaigns for diverse products such as F&O, ETF, and API tools, achieving a month-on-month growth of 5% and boosting product awareness• Coordinating with advertising agencies to ensure timely delivery of performance creatives, social media creatives, and other content, contributing to social media engagement metrics by 10%• Monitoring 5paisa online presence using the Konnect Insights tool, resulting in a 4% month-on-month reduction in negative comments while simultaneously boosting engagement on YouTube and Instagram platforms• Effectively handled over 200 tickets daily during our application migration process, maintaining a swift turnaround time of 60 minutes, ensuring seamless customer support and minimal disruption in day-to-day operations• Revamped a 5paisa dashboard, significantly enhancing user experience and yielding a 17% reduction in bounce rate• Utilizing ZOHO CMS to manage the 5paisa Forum Community portal while coordinating with cross-functional teams to enhance B2C communication and increase customer retention• Lead content planning and execution for 5paisa's Quora profile, aligning with brand guidelines and achieving up to 35% monthly organic reader growth• Maintaining and updating analytics across diverse platforms to enhance decision-making processes.

• Yielded social media calendars periodically, resulting in a 25% uptick in the overall growth of the platforms organically• Empowered 6+ social media campaigns like Budget Proof Roof, Superstar Per Square Foot, Invest O'clock, etc. to boost brand awareness, engagement and achieved ROI by 50%• Generated content for social media & website by taking 4+ client interviews monthly and strategically leveraging the company's online presence and reach • Managed customer engagement, responding to 100% of inquiries and comments within 8 hours manually• Handled 20+ write-ups monthly on project descriptions, ad copies, invitations, landing pages and emailers for various marketing communication.• Worked collaboratively with 4 departments, including Product and Sales, to generate social media copies

• Created SEO-optimized content for social media platforms and produced captivating blog posts for websites across industries like Finance, BFSI, Real Estate, Gaming, Astrology, and more• Used Canva tool to design static and video content in alignment with brand vision• Developed content for the Quora platform, expanding portfolio and reach• Adapted to curating content in various forms and lengths to meet multiple project requirements• Managed social media calendars and maintained a few startup founders’ LinkedIn profiles by creating compelling content• Demonstrated ability to curate and maintain diverse content strategies across multiple platforms to drive engagement and brand visibility.

- Developed 25+ SEO-friendly blogs- Performed keyword research to improve the website’s rank in SERP- Optimized SEO metadata and title of the webpage using competitor analysis.

• Coordinated with sales team and clients to ensure timely delivery of services, addressing customer complaints and providing post-delivery support• Managed company documents, including contracts, and handled the vehicle management portal• Provided support in generating and maintaining MIS reports for efficient business operations daily• Demonstrated ability to multitask and maintain effective communication between internal teams and clients to ensure smooth service delivery processes.

- Monitored & forecasted the stock market trends, best-performing stocks & important transactions- Gained practical exposure in trade & analyzed related regulations of trading, worked with the team to analyze the share market mechanism related to bid-ask price- Analyzed several trading solutions provided to the clients by broking houses & other trading platforms.