I have 3+ years experience in Hospitality Sector. I have started my Career in 2017 with Jubilant Foodworks Pvt. Ltd.( Domino's) as an Associate Manager then got promoted as an Assistant Manager. I used to look after the Operations where i have to handle shift, team and reports part. Apart from this there were other Managerial Work like adhering operations according to SOP's, reports work, Inventory Management, Acting as a HR for the team, Sales& Marketing Personnel on on-ground basis and much more....Then in Teleperformance worked as a Customer Care Executive where I use to handle Calls of customer and assist then in their queries. Problem solving was there more in this role.As a Guest Relation Executive in Lallooji & Son's, I had looked after the Guest Services of VIP and other Dignitaries, where Accommodation was also there so as per their Protocols maintained the Services of Accommodation. Here also I have looked after the Operations Part, looked after the Ticketing Department as an Assistant Manager. Day-to-Day Activities like maintaining reports, front-office procedures, SOP's.As an Event Planner I have done planning, production part, dealing the client queries and execution the Event. Vendor Management was the critical role which also I have looked after in Events.
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Guest FacultyState Institute Of Hotel Management Sep 2022 - Oct 2022Jabalpur, Madhya Pradesh, IndiaI worked as a Guest Faculty in SIHM, Jabalpur. I used to take Core Subject classes of F&B Operations.
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Event PlannerAum Event And Promotion Pvt. Ltd. Apr 2022 - Aug 2022Ahmedabad, Gujarat, IndiaEvent Planner- Preparing quotation, Presentations for Events. On ground Production Management, Material Management, Team Management, co-ordinating with Vendors for Event. -
Guest Services SupervisorLallooji & Sons Sep 2021 - Mar 2022Ahmedabad, Gujarat, IndiaI have worked as a Team Leader for Guest Relation Department as well as in Ticketing department. Operations, Inventory Management, Payroll Management of Team, VIP Guest Handling and Standards maintain according their protocols. -
Customer Care ExecutiveTeleperformance Jun 2021 - Sep 2021Mohali District, Punjab, IndiaCustomer Care Executive in Flipkart Process in Teleperformance -
Assistant ManagerJubilant Foodworks Ltd. Jun 2017 - Apr 2019Bhopal, Madhya Pradesh, IndiaI worked as an Assistant Manager in Jubilant Foodworks Pvt. Ltd. (Domino's). My job role was to shift operations handle, Inventory Management, Following SOP's to run operations smoothly, Team Handling, Briefing for Shift Operations, Documentation, Preparing reports like Daily, Weekly, Monthly for Restaurant and for Audits.
Roopsi Gupta Education Details
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Institute Of Hotel Management68
Frequently Asked Questions about Roopsi Gupta
What is Roopsi Gupta's role at the current company?
Roopsi Gupta's current role is Guest Service Representative| Assistant Manager| Event Planner| Business Development Executive.
What schools did Roopsi Gupta attend?
Roopsi Gupta attended Indian Institute Of Tourism And Travel Management, Institute Of Hotel Management.
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Roopsi Gupta
Currently Navigating Outside Corporate | Ex-People And Communications @ Shopflo, Hr @ D.E. Shaw, M&A Due Diligence @ Deloitte Usi | SrccBengaluru3santaferelo.com, deloitte.com, shopflo.co
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