Gregory Roque Email & Phone Number

Coxsackie, Ny

Kingston, Ny

Princeton, Nj

Consulting, recruiting and support solutions of talent acquisition strategies and management for developing andgrowth-mode small to mid-sized organizations in the Engineering, Science and Technology industries. • Works with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures• Promotes equality and diversity as part of the culture of the organization• Develops and implements policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management• Negotiates with staff and their representatives (for example, trade union officials) on issues relating to pay and conditions• Administered payroll and maintaining employee records• Interprets and advises on employment law• Manages grievances and implements disciplinary procedures and actions• Developed and mentors line managers HR planning strategies which consider immediate and long-term staffing requirements• Planned and delivered HR training• Analyzed departmental training needs in conjunction with managers

MTG Imports – Medford, NJDIRECTOR OF OPERATIONS AND SALES Provides leadership, guidance, and mentorship through the development of copy exact methodologies and the implementation of global processes and procedures.Created alignment and improved internal/external communications between inner-departments, overseas factories, and enhanced support capabilities between the many factory departments we utilize.• Improved all areas of manufacturing communications between the US, customers, and the factories; reducing customer complaints by 73%• Established lean manufacturing processes to increase the RFQ overall productivity by 33%• Directs and leads all raw materials and logistical improvement efforts; reduced zero bin errors by 25%, and established a vendor audit program that improved manufacturing defect rate by 49% • Implemented and managed closed loop communication processes between customers, factories, and in-house staff members; reducing errors in the RFQ process by 68% • Lead procedural initiatives to reduce manufacturing rework by 39%• Directed and managed sales accounts totaling 3.6 million dollars in direct sales

Veeco Turbo-disc- MOCVD Semiconductor Division, Somerset, NJDirector for Final Test, Global Installation and Technical SupportResponsible for the management for Technical Support for global operations and Divisional Final Test of capital equipment. Manages financial forecasts to include platform start-up, warranty execution, and service agreements, paid service to exceed $22 million quarters. Directs global installations within budget and allotted time periods. Improved manufacturing and equipment final test operations in all areas of, quality, service, manufacturing engineering, customer satisfaction, productivity, quality, delivery, inventory turns and local cost controls including expense budget, capital budget.• Drives Technical Support improvement initiatives on a global level• Align numerous countries with the support capabilities between the factory departmentsand products to drive for continuous improvement initiatives

Site/Global Service Project ManagerManagement of teams totaling 105 Field Service Engineers in seven production facilities. To include an annual budget of $58 million dollars in capital equipment, warranty reserve and employee salaries, measuring actual performance, and developing operations strategies to meet profitability goals. Directed personnel and operational requirements for key businesses, safety programs, and equipment operation, promoted and encouraged innovation for process improvements through positive leadership by example.

Executed financial forecasts to include platform start-up, warranty execution, and service agreements, paid service to exceed $9 million annually. Directed personnel and operational requirements for key businesses, safety programs, and equipment operation, promoted and encouraged innovation for process improvements through positive leadership by example.• Increased customer monthly reports card ratings by 10% points through quick response of customer concerns and complaints regarding personnel, equipment and process• Directly responsible for all new product introduction and evaluation at the customer’s development sites• Led successful implementation of quality system ISO9000 site certification• Spearheaded non-standard audits of several accounts and identified approximately $295,000.00 in unauthorized billing charges. Developed and implemented an approval and audit program to circumvent billing errors.

Many Domestic And International Locations

1982-2002 United States Air Force, Retired, MSgtAircraft Maintenance Craftsmen/ Supervisor/ Manager/Superintendent 7th SOG, 435th FMS, 474th CRS, 6510th LTS, 140th TFW, 158th TFW, 142nd TFW

Improved manufacturing operations in all areas of safety, environmental, quality, service, manufacturing engineering, customer satisfaction, productivity, quality, delivery, inventory turns and local cost controls including expense budget, capital budget. Plant operated three shifts, 140 employees, engineering and plant staff. Plant, property and equipment were worth $80million.• Implemented Lean Manufacturing techniques increasing production volume size x11 through re-engineering of existing facilities, at minimal cost• Directed and developed facility and chemical process operations, equipment maintenance integrity program to maximize production throughput, and minimize production interruption; increasing production equipment availability from 89% to 98 %

I maintained process equipment in an Intel Research and development site. I worked very close with customers on a daily basis to maximize tool up time. This included the training of Intel and Lam personnel on maintenance, troubleshooting, and test processes and procedures. I utilized site and corporate services to insure timely parts order acquisition, weekly parts reconciliation and zero bin focus group team member. I coordinated and performed troubleshooting and maintenance activities on Lam 4400/4500 Plasma Etchers

Maintained service contracts with IBM Burlington, Vermont and IBM Essonnes, France. I Interfaced extensively with product line management, process, and tooling engineers regarding line & equipment status; worked very close with customers on a daily basis to maximize tool up time Coordinated and performed maintenance on the Genus 6000 CVD/Etch and 8700 DCS Mono-Silane CVD System (Thin Film and RF Etch Division)• I was a key contributor towards the successful completion of Genus’s agreed upon equipment availability of 90%.; the site achieved 93.8%

Six Sigma-Green Belt Certification, 3.76

Bachelor'S Degree, Bsba-Business Administration/ Human Resource Management, 3.99

Bsba, Business Administration, 3.78

As, Applied Aircraft Systems Technology, 3.38

Activities and Societies: Applied Aircraft Systems Technology