Raymond Ortiz Email & Phone Number

New York, NY, US

Santa Clara, CA, US

Santa Clara, CA, US

• Lead standard and AI specific reviews representing the security organization on the data governance review board for the security and movement of data in or out of the organization for various projects, initiatives.
• Design and present architecture diagrams in Lucidchart for projects, POC testing, and existing environments.
• Collaborate with other architecture teams and security engineering teams for architecture designs, project proposals, gathering technical requirements, and POC initiatives.
• Review existing policies and standards where applicable for security recommendations and improvements.
• Translate security and technical requirements into business objectives, and effectively convey security risks to stakeholders, from business leaders to engineers.
• Lead process improvements in areas like end-user local administrator privileges, data transfers with third parties, and software management reviews, enhancing security controls and request evaluations.

Santa Clara, CA, US

• Participated for security on the data governance board for reviewing movement of data within the organization for various projects and initiatives.
• Reviewed corporate user requests when necessary to provide security guidance, recommendations, and approval.
• Participated in agile planning reviews and task completion via agile sprints.Collaborated with stakeholders across the enterprise to provide comprehensive feedback, including recommendations, best practices, and.

New York, NY, US

• Conducted internal architecture reviews of new projects to provide cybersecurity feedback, recommendations, best practices, and policy guidance.
• Collaborated with internal BISO team on architecture reviews to provide architecture support and guidance.
• Conducted threat modeling for new architecture designs based on the Microsoft STRIDE model.
• Presented architecture designs and discussed threat modeling results in cloud security group meetings.
• Provided recommendations where possible for improving policies, procedures, standards, and guidelines.
• Participated in technical evaluations and proof of concepts for comparing new technologies.

New York, NY, US

• Acted as a network firewall SME within the team with a focus on Fortinet, CheckPoint, and Cisco ASA firewalls.
• Oversaw and maintained the FortiManager/FortiAnalyzer AMER estate, functioning as a subject matter expert and executing global upgrades on Fortinet management devices.
• Configured and deployed new Fortinet firewalls for various network solutions projects, including firewall migrations from CheckPoint to Fortinet as part of firewall upgrades.
• Participated in various network projects for the team with a focus on network firewalls, including Cisco network switch configurations, routing changes, etc.
• Collaborated with internal stakeholders on delivering strategic network solutions as required via JIRA projects.
• Served as main point of contact for our Mexico office locations and as an SME on the environment, communicating with upper management as required for various projects and BAU initiatives.

New York, NY, US

• Maintained and managed the NYC Cyber Forensic Investigations infrastructure.
• Provided advice and guidance to the investigations team on internal forensic cyber investigations as needed.
• Managed Dell Compellent storage controllers and virtual machines using VMware ESXi 6.0 with VCenter 6.5 as well as forensic equipment.
• Worked with London team on various projects and technical issues for the forensic environment.
• Conducted monthly Windows/Linux patching of server using WSUS/Red Hate Satellite Update Server.

New York, NY, US

• Acted as IT Infrastructure Manager for North America (Oct 2016 - Jul 2017).
• Managed and led a team of 2 desktop techs, 2 systems administrators, and a purchasing administrator.
• Provided infrastructure guidance to 5 technical analysts/systems administrators for joint ventures in Canada.
• Oversaw and managed infrastructure (network, server, telephony, and storage) for Dragados USA, Dragados Canada, Dragados Joint Venture, and Schiavone Construction across 40+ offices and sites.
• Administered and configured a wide array of network devices, including Cisco ASA 5505/5506/5510/5520/5515 firewalls, Cisco 3560/3750/2960/6509 switches, Cisco 5508 Wireless Controller, Cisco 2911/3945 routers.
• Led and project managed re-location of datacenter infrastructure consisting of 5 network racks.

New York, NY, US

• Provided executive level support for the NYC Corporate HQ office, as well as remote users.
• Supported and maintained the internal infrastructure of the business covering such areas as desktop support, systems administration, and network administration.
• Performed and supported IT migration activities as it related to mergers and acquisitions (M&A) of companies.
• Project managed and oversaw corporate Cisco network refresh.
• Supported and managed new corporate Cisco routers, firewalls, switches, WAP’s, and OEAP’s throughout offices and remote users, as well as deployed ShoreTel VoIP phone system.
• Supported and created SharePoint sites and security permissions.

Andover, Massachusetts, US

• Provided executive level support for the NYC Corporate HQ office, as well as remote users.
• Supported and maintained the internal infrastructure of the business covering such areas as desktop support, systems administration, and network administration.
• Project managed and oversaw corporate Cisco network refresh.
• Supported and managed new corporate Cisco routers, firewalls, switches, WAP’s, and OEAP’s throughout offices and remote users, as well as deployed ShoreTel VoIP phone system.
• Supported and created SharePoint sites and security permissions.
• Provided AD Group Policy management for automating tasks and streamlining various processes.

New York, New York, US

• Provided executive level support to NYC Corporate HQ office covering all areas of IT.
• Managed local Windows Servers and active directory environment as well as desktop environment consisting of Windows and Mac users.
• Assisted with customer demo set ups of various product lines.
• Resolved service tickets via HelpSpot in a timely manner.

Andover, Massachusetts, US

• Supported and maintained the internal infrastructure of the business covering such areas as desktop support, and server support.
• Resolved service tickets via ServiceNow submitted by users using ServiceNow and provided excellent customer service along with follow up visits.
• Provided desktop support and server management including: Microsoft Exchange 2007, Symantec Endpoint Protection, PGP Encryption, DFS servers, and domain controllers.

Flushing, New York, US

• Assisted and lead team of PC support technicians on various projects with JP Morgan Chase throughout New York City
• Projects consisted of PC user moves and hardware/software support as needed

New York, NY, US

• Imaging, configuring, and replacing user machines
• Removing and adding machines, controlling user accounts in Active Directory
• Resolving service desk trouble tickets in a timely manner, involving to both hardware and software related issues
• Maintaining inventory and ensuring all equipment was accounted for and ready for deployment

• Worked fixing computers; software and hardware issues
• Dealt with virus cleanings, restoring systems
• Handled reinstallation of operating systems, drivers
• Some familiarity with hardware installations
• Handled Network connection issues

Bachelor Of Business Administration - Bba, Information Technology

Bachelor Of Business Administration (Bba), Information Technology